LaShonda Alexander
Dunlap
Summary
Experienced with managing business operations, leading teams, and driving strategic initiatives. Utilizes expertise in financial oversight and process optimization to enhance business performance. Track record of fostering team collaboration and achieving operational excellence.
Overview
7
7
years of professional experience
Work History
Business Manager
Arcadia Health Care
07.2025 - Current
- Supported daily operations by coordinating schedules and managing staff assignments.
- Assisted in developing and implementing patient care strategies to improve service delivery.
- Maintained accurate records of patient interactions and health outcomes using electronic health record systems.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Patient Financial Coordinator
Accolade Healthcare East Peoria
08.2022 - 07.2025
- Facilitated patient financial inquiries, ensuring prompt resolution and exceptional service quality.
- Reviewed and verified insurance claims for accuracy and compliance with policies.
- Assisted patients in understanding their financial responsibilities and payment options.
- Monitored accounts receivable reports, identifying discrepancies for timely follow-up actions.
Assistant Executive Director
Villas of Holly Brook
10.2018 - 03.2020
- Enhanced organizational effectiveness by developing strategic initiatives for increased sales.
- Streamlined interdepartmental communication, fostering a more cohesive work environment.
- Conducted training sessions to enhance staff skills and support professional growth.
- Oversaw budgeting and financial reporting to ensure fiscal responsibility and transparency.
Education
Business Administration And Management
Northern Illinois University
Dekalb, ILSkills
- Financial management
- Customer service
- Project management
- Employee management
- Excellent oral and written communication
- Client services
Timeline
Business Manager
Arcadia Health Care
07.2025 - Current
Patient Financial Coordinator
Accolade Healthcare East Peoria
08.2022 - 07.2025
Assistant Executive Director
Villas of Holly Brook
10.2018 - 03.2020
Business Administration And Management
Northern Illinois University