Lashon Lewis
Chicago
Summary
Dynamic Merchandise Manager with a proven track record at Forman Mills, excelling in merchandise presentation and customer service. Expert in optimizing inventory levels and enhancing product visibility, driving significant sales growth. Recognized for leadership in team collaboration and problem-solving, ensuring compliance with visual display standards and boosting customer engagement.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Forman Mills
07.2020 - Current
- Analyzed sales trends to optimize product placement and inventory levels.
- Collaborated with team members to ensure compliance with merchandising standards.
- Developed eye-catching displays to enhance customer engagement and drive sales.
- Assisted in managing stock levels through regular inventory checks and replenishment strategies.
- Managed daily office operations, ensuring efficient workflow and adherence to procedures.
- Developed and maintained filing systems, improving information retrieval efficiency.
- Assisted in budget tracking and expense reporting to support financial decision-making.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Dept.Lead
Forman Mills
05.2014 - 07.2020
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Mentored team members to enhance performance and improve workflow efficiency.
- Streamlined processes to reduce downtime and optimize resource allocation.
- Implemented training programs that improved staff competency and retention rates.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
Overnight Stocker
Forman Mills
08.2011 - 05.2014
- Unloaded and organized merchandise to maintain efficient stock levels on shelves.
- Ensured accurate labeling and pricing of products for customer visibility.
- Collaborated with team members to optimize inventory management processes.
- Monitored stock levels and communicated restocking needs to management.
- Implemented best practices for product placement, enhancing customer accessibility.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Education
High School Diploma - Art
Robert Lindblom Technical Highschool
Chicago, IL06.1990
Skills
- Merchandise presentation
- Seasonal planning
- Markdown optimization
- Seasonal product promotion
- Team leadership
- Customer service
- Time management
- Multitasking Abilities
- Problem-solving
- Pricing updates
- Attention to detail
- Visual display standards
- Sales floor resets
- Retail display setup
Timeline
Administrative Assistant
Forman Mills
07.2020 - Current
Dept.Lead
Forman Mills
05.2014 - 07.2020
Overnight Stocker
Forman Mills
08.2011 - 05.2014
High School Diploma - Art
Robert Lindblom Technical Highschool