Summary
Overview
Work History
Education
Timeline
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Larry D'Angelo Quillin

Chicago,IL

Summary

Driven to excel, I leveraged strong negotiation skills and a robust work ethic at L&L Towing & Recovery, enhancing client satisfaction and operational efficiency. A quick learner, I adeptly handled diverse situations, contributing to a notable increase in repeat business. My integrity and ability to foster positive relationships underline my professional achievements.

Overview

9
9
years of professional experience

Work History

Tow Truck Driver

L&L Towing & Recovery
01.2023 - Current
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.

Car Sales Broker

Cleos Auto Rebuilder
02.2018 - Current
  • Provided ongoing support to existing clients by addressing their concerns promptly and ensuring satisfaction with products and services offered.
  • Streamlined internal processes related to sales order management, improving efficiency while reducing administrative errors.
  • Built strong relationships with clients by providing exceptional customer service, resulting in increased repeat business and referrals.
  • Implemented targeted marketing campaigns that resulted in increased brand awareness among potential clients.
  • Maintained accurate records of all sales activities, including client meetings, presentations, proposals, and contracts.
  • Spearheaded cross-functional collaboration with internal teams for seamless execution of complex deals involving multiple stakeholders.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and negotiations.
  • Participated in industry conferences and networking events to establish professional connections and stay informed about current market trends.
  • Collaborated with team members to develop innovative sales strategies and tactics for improved performance.
  • Arranged for inspections and surveys of sold properties.
  • Used consultative sales approach to understand and meet customer needs.

Front End Cashier

Walmart
05.2016 - 10.2016
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.

Stocker and Cashier

Dollar General
03.2016 - 05.2016
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Prepared and checked outbound shipments for accuracy.

Education

Associate of Applied Science - Business Management

Parkland College
Champaign, IL

High School Diploma -

Thornton Township High School
Harvel, IL
05-2018

Timeline

Tow Truck Driver

L&L Towing & Recovery
01.2023 - Current

Car Sales Broker

Cleos Auto Rebuilder
02.2018 - Current

Front End Cashier

Walmart
05.2016 - 10.2016

Stocker and Cashier

Dollar General
03.2016 - 05.2016

Associate of Applied Science - Business Management

Parkland College

High School Diploma -

Thornton Township High School

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Larry D'Angelo Quillin