
Accomplished product quality management professional with expertise in streamlining operations and enhancing customer service, driving new business growth while providing strong support for established clients. Proven track record in leading teams and executing strategic planning for companies including Kenworth, Peterbilt, Freightliner, and defense contracts. Skilled in fostering productive work environments and achieving organizational goals, leveraging effective communication and organizational skills to ensure project success. Achieved a defect rate of below 3% PPM through meticulous ICA and PCA documentation, supported by ISO 9001:2015 Quality Management certification for conducting internal audits.
VKS Coordinator and Quality Supervisor 5/2023-2/2024
VKS Technical Writing Manager SOP's 2/2024-2/2025 (promoted)
Air/Elec Test Department 02/2000-12/2002
Product Quality Analyst/Operations Quality Rep 12/2002- 6/2011 (promoted)