Lariesa Salines
Sycamore
Summary
Detail-oriented professional experienced in administrative settings. Articulate and patient with strong collaboration skills. Known for balancing efficiency and accuracy.
Leveraging existing knowledge and expanding skill set. Eager to contribute to a dynamic organization that values continuous learning and provides a supportive environment.
Overview
15
15
years of professional experience
2013
2013
years of post-secondary education
Work History
Server
Buttermilk
Geneva
01.2021 - Current
- Cultivated relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining and work areas to uphold restaurant hygiene standards.
Assistant Corporate Trainer
Chicago Marketing
Downers Grove
01.2020 - 03.2020
- Engaged customers through personalized communication to drive purchases.
- Boosted client enrollment
- Maintained a high standard of service quality to enhance user experiences
- Ensured timely responses to customer inquiries
Customer Service Representative
Augeo/AmpliFI Loyalty
Naperville
03.2018 - 01.2020
- Resolved customer inquiries promptly and efficiently.
- Generated increased revenue by upselling products and services.
- Executed effective strategies to manage high volumes of calls, both inbound and outbound.
- Responded to emails and online inquiries.
- Exhibited efficient resolution of issues quickly.
- Operated numerous telephone lines simultaneously and maintained effective communication.
- Handled various tasks simultaneously
- Maintained organized records for easy access and retrieval.
Sales Representative
Travel Services
Aurora
12.2010 - 12.2015
- Generated revenue through direct phone sales.
- Managed a high volume of incoming and outgoing calls effectively.
- Handled digital communications quickly.
- Resolved client inquiries in a timely manner.
- Managed multiple telephone lines simultaneously with precision.
Education
High School Diploma -
West Aurora High School
Aurora, IlSkills
- Positive and professional
- Professional telephone demeanor
- Adaptability and Flexibility
- Meticulous attention to detail
- Document processing
- Scheduling
- Sales maximizing
- Problem-solving aptitude
- Organizational skills
- Adaptability and flexibility
- Customer Service-oriented
Timeline
Server
Buttermilk
01.2021 - Current
Assistant Corporate Trainer
Chicago Marketing
01.2020 - 03.2020
Customer Service Representative
Augeo/AmpliFI Loyalty
03.2018 - 01.2020
Sales Representative
Travel Services
12.2010 - 12.2015
High School Diploma -
West Aurora High School