Successfully manage multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Work closely with highly reputable neurosurgeons, orthopedic surgeons and pain management docs around the nation.
Handle confidential and sensitive information with discretion.
Manage the CEO's calendar, schedule meetings, appointments and coordinate travel arrangements.
Organize and coordinate conferences/monthly meetings.
Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace.
Act as main point of contact for industry and investor relations at the organization.
Sales Support Manager
Baird & Warner Real Estate
12.2020 - 10.2023
Onboarded and trained all new agents to set them up for success
Mentored a sales team of 55 agents on advertising their listings/business through social media channels such as Facebook, Instagram, TikTok, LinkedIn and YouTube for organic lead generation & traffic
Build long term business relationships with vendors and manage all sponsored collaborations
Lead new CRM trainings and workshops
Prepared market updates & presentations for monthly sales meetings
In charge of all communications and public relations for the office
Monitored production reports and data analytics
Proficient with MRED, InfoSparks and Remine
Provided support to VP/Designated Managing Broker on day to day tasks ranging from sales development, recruiting, calendar management and market research
Created go-to checklists and an office resource website for agents
Managed office budgets for marketing, events, supplies etc.
Accomplishments while in Management:
Surpassed office sales goals by $77 million in 2021 becoming the #1 Top Producing Office Outperforming the Market throughout the entire company (#1 out of 28 offices)
Helped achieve a 67% increase in sales revenue over the course of 1 year through in-depth sales training
Sales/Account Manager
AllState Insurance
05.2015 - 04.2018
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue
Manage multiple projects simultaneously regarding claim status to provide updates for clients
Evaluated client needs and developed tailored solutions to increase positive customer ratings
Work cross closely with the billing, claims, benefits and eligibility department
Maintained current knowledge of evolving changes in marketplace
Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Head Of Call-Center /Insurance Verification Specialist at North American Spine And Pain InstituteHead Of Call-Center /Insurance Verification Specialist at North American Spine And Pain Institute