LaQuesha Junius
Chicago
Summary
Results-driven professional with 8+ years of experience in operational analysis, compliance management, workflow improvement, and cross-functional coordination within state and public sector environments. Proven ability to gather requirements, analyze processes, improve efficiencies, manage complex documentation, and support organizational objectives through data-driven decision-making. Skilled in stakeholder communication, reporting, process documentation, and systems support. Currently pursuing an MBA with a focus on business strategy and operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Treatment Officer
Illinois Department Of Corrections
01.2022 - Current
- Managed operational records and compliance documentation for 185+ residents, ensuring accuracy, regulatory adherence, and timely reporting.
- Analyzed workflow inefficiencies and recommended process improvements that enhanced operational effectiveness.
- Developed Excel-based dashboards and reports to support management decision-making.
- Coordinated across departments to resolve system, scheduling, and service delivery issues.
- Prioritized competing operational requests while maintaining strict deadlines.
Juvenile Justice Specialist
Illinois Department Of Corrections
03.2019 - 01.2022
- Conducted case reviews, data analysis, and process evaluations to improve program delivery.
- Maintained detailed records and compliance documentation aligned with state regulations.
- Collaborated with multidisciplinary teams to improve service efficiency and reduce incidents.
- Supported audits and operational assessments through data collection and reporting.
Pretrial Services Intern
United States Pretrial Services
05.2018 - 03.2019
- Managed high-volume case documentation and system records for 300+ files weekly.
- Improved document retrieval workflows, reducing response times by 25%.
- Assisted in scheduling, reporting, and administrative process coordination.
Education
Master of Science - Business Administration And Management
Aurora University
Aurora, Illinois, IL05-2026
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
Macomb, IL05-2017
Skills
- Business Process Analysis
- Requirements Gathering
- Process Flow Documentation
- Systems Support
- Data Reporting & Dashboarding
- Stakeholder Communication
- Compliance Management
- Workflow Optimization
- Microsoft Excel
- Power BI
- Presentation Development
- Cross-Functional Collaboration
Certification
- Excel for Data Tracking & reporting
- Compliance & Regulatory Documentation
- Crisis Intervention & De-escalation
- Trauma-Informed Care
- Mental Health First Aid
- Illinois Mandated Reporter
- PREA Compliance
- CPR & First Aid
- LEADS Certification
Timeline
Correctional Treatment Officer
Illinois Department Of Corrections
01.2022 - Current
Juvenile Justice Specialist
Illinois Department Of Corrections
03.2019 - 01.2022
Pretrial Services Intern
United States Pretrial Services
05.2018 - 03.2019
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
Master of Science - Business Administration And Management
Aurora University