LaPorcha Haley-Golf
Chicago
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Rush University Medical Center, RUMC
07.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Lead Certified Nursing Assistant/ Scheduling Coordinator
Magnolia Senior Living
10.2022 - 10.2023
- Implemented comprehensive care plans tailored to each patient''s specific requirements, promoting overall wellbeing.
- Trained new Certified Nursing Assistants, ensuring high-quality care standards were maintained.
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Promoted independence among patients through targeted activities designed to improve mobility and cognitive function.
- Assisted nurses with daily tasks for efficient patient care and reduced workload on nursing staff.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Facilitated smoother workflow by preemptively identifying and resolving scheduling conflicts.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Certified Nursing Assistant Med/Surg
Covelo Group John Stroger Hospital
10.2021 - 09.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant Anesthesia Tech Anesthesiology Department
University Of Illinois Hospital Health & Science System
12.2016 - 12.2021
- Set up OR rooms, troubleshoots anesthesia machines, monitors, and ancillary devices
- Assist anesthesia doctors with patient transport and positioning
- Maintain hospital oxygen and nitrous oxide gas supply system
- Responsible for maintenance of supplies and equipment in surgical suites, obstetrics suites, radiology, PACU, ICU, Cath Lab, MRI, EMBO, and NERUO
- Restocked OR and work area
- Set up supplies and assist practitioners
- Perform point of care testing
Certified Nursing Assistant PICU/CICU
University Of Chicago Medicine Comer Children's Hospital
10.2020 - 11.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant Hem/ Onc/SCT Impatient Unit
Ann & Robert Lurie Children's Hospital
01.2018 - 12.2020
- Point of care testing/ glucose controls, hemoccult, urine dipsticks, hemoglobin A1C, HCG testing
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
Certified Nursing Assistant PICU/CICU
University Of Chicago Medicine Comer Children's Hospital
11.2013 - 12.2016
- Obtained routine vital signs and blood glucose checks
- Provide care according to implement care plan
- Assist patient with daily functions such as bathing, toileting, and grooming
- Ambulate, turn, and position patient to prevent bed sores and stiffness
- Monitor patients for signs of improvement and distress
- Report significant findings immediately to nurse
- Perform EKGs and bladder scans
- Properly collect sterile urinalysis and specimen collections
- Hourly charting and rounds
- Monitor intake and output
Education
Certified Nursing Assistant Program -
High School Diploma -
John Marshall High School
Chicago, IL06.2006
Skills
- Multitasking
- Organization
- Decision making
- Communication
- Adaptability
- Vital signs monitoring
- CPR certification
- Blood glucose testing
Awards
National Honors Society
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Patient Care Technician
Rush University Medical Center, RUMC
07.2023 - Current
Lead Certified Nursing Assistant/ Scheduling Coordinator
Magnolia Senior Living
10.2022 - 10.2023
Certified Nursing Assistant Med/Surg
Covelo Group John Stroger Hospital
10.2021 - 09.2022
Certified Nursing Assistant PICU/CICU
University Of Chicago Medicine Comer Children's Hospital
10.2020 - 11.2021
Certified Nursing Assistant Hem/ Onc/SCT Impatient Unit
Ann & Robert Lurie Children's Hospital
01.2018 - 12.2020
Certified Nursing Assistant Anesthesia Tech Anesthesiology Department
University Of Illinois Hospital Health & Science System
12.2016 - 12.2021
Certified Nursing Assistant PICU/CICU
University Of Chicago Medicine Comer Children's Hospital
11.2013 - 12.2016
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Certified Nursing Assistant Program -
High School Diploma -
John Marshall High School
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