Resourceful professional with a strong background in venue promotion and fast-paced service. Recognized for delivering exceptional guest experiences and increasing revenue through creative upselling strategies.
Overview
8
8
years of professional experience
Work History
Server
Polekatz
Bridgeview, IL
02.2024 - Current
Delivered exceptional customer service to VIP guests, ensuring a memorable dining experience.
Managed multiple tables simultaneously, maintaining high standards of service and attention to detail.
Increased venue revenue by upselling premium menu items and promoting special events.
Local Store Marketer
Texas Roadhouse
Countryside, Il
02.2025 - 09.2025
Developed and executed local marketing campaigns to enhance brand visibility and drive customer engagement.
Collaborated with management to identify target demographics and tailor promotional strategies accordingly.
Head Bartender
La Luna
Chicago, IL
11.2018 - 11.2020
Supervised bar operations, ensuring compliance with health and safety regulations.
Developed and curated innovative cocktail menus, enhancing customer experience and satisfaction.
Managed inventory control, reducing waste through effective stock management practices.