Landyn Ford
911 Telecommunicator
Danville
Summary
Personable and composed in high-stress environments, with strong ability to remain calm and efficient under pressure. Possesses comprehensive knowledge of emergency response protocols and adept at handling communication equipment. Committed to providing clear, accurate, and timely assistance to ensure public safety and effective incident resolution.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
911 Telecommunicator
Danville Public Building Comission
05.2024 - Current
- Coordinated with law enforcement, fire departments, and medical services, ensuring cohesive response to emergencies.
- Calmed callers in distress, gathering vital information for emergency response teams.
- Managed stressful calls with empathy and professionalism, maintaining caller calm until help arrived.
- Built rapport with callers, establishing trust and facilitating the collection of vital information needed for an appropriate response.
- Guided callers through medical emergencies using pre-arrival instructions, stabilizing patients until help arrived on scene.
- Answered multi-line phone systems to gather critical information for first responders, improving response times.
- Maintained up-to-date knowledge of local geography and landmarks, aiding in swift emergency response.
EMR/EMT-B
Tilton Ambulance
06.2022 - Current
- Safely operated emergecy vehicles to 911 scenes
- Provides emergency medical care to patients
- Enter private patient information into electronic reporting software
- Maintained accurate medical records and reports
- Worked alongside paramedics and other EMTs to ensure optimal patient care
PRN EMT-B
Advanced Medical Transport
08.2023 - 12.2024
- Safely operated emergecy vehicles to 911 scenes
- Provides emergency medical care to patients
- Enter private patient information into electronic reporting software
- Maintained accurate medical records and reports
- Worked alongside paramedics and other EMTs to ensure optimal patient care
PRN EMR/EMT-B
Oakwood Ambulance
03.2023 - 01.2024
- Safely operated emergecy vehicles to 911 scenes
- Provides emergency medical care to patients
- Enter private patient information into electronic reporting software
- Maintained accurate medical records and reports
- Worked alongside paramedics and other EMTs to ensure optimal patient care
Receiver
Menards
05.2021 - 06.2023
- Responsible for unloading, stocking and organizing incoming merchandise
- Recorded and tracked inventory levels and locations
- Monitored and maintained safe and secure working environment
- Maintained organized and clean warehouse environment
Education
High School Diploma -
Danville High School
Danville, IL 08.2019 - 05.2023
Skills
- Data Entry
- Problem Solving
- Critical Thinking
- Active Listening
- Adaptability
- Emergency management
- Stress tolerance
- Law enforcement procedures
- Firefighting protocols
Certification
NREMT-B
Timeline
911 Telecommunicator
Danville Public Building Comission
05.2024 - Current
PRN EMT-B
Advanced Medical Transport
08.2023 - 12.2024
PRN EMR/EMT-B
Oakwood Ambulance
03.2023 - 01.2024
EMR/EMT-B
Tilton Ambulance
06.2022 - Current
Receiver
Menards
05.2021 - 06.2023
High School Diploma -
Danville High School
08.2019 - 05.2023
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