Adaptable individual with a strong background in customer service and agricultural operations. Known for effective communication and problem-solving skills, ready to leverage expertise to support farm productivity and enhance customer experiences.
Overview
10
10
years of professional experience
Work History
Farm Hand
Eilers Farm/Midwest Motocross
Chandlerville, IL
05.2016 - Current
Monitored cattle health and managed feeding schedules to ensure optimal growth.
Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
Operated various farm machinery including Weed Eater/String Trimmers, Lawn Mowers, Tractors and Skid Steers to help maintain farm.
Made sure weeds are trimmed and litter/garbage and is picked up and emptied when needed.
Customer Service Manager
Buchheit
Jacksonville, IL
05.2024 - 10.2025
Managed customer inquiries and resolved issues to enhance satisfaction and loyalty.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Quickly and accurately counted drawers at start and end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Assisted customers with locating desired items, leading to increased sales and repeat business.
Contributed to a positive work culture by consistently displaying a strong work ethic and collaborating well with colleagues on various tasks or projects.
Helped load customer orders and helped carry out.
Education
Associate of Applied Science - Agricultural Business
Lincoln Land Community College
Springfield, IL
05-2027
High School Diploma -
A-C Central High School
Ashland, IL
05-2024
Skills
Customer service
Problem-solving
Mentoring
Customer focused
Communication
Dependable and hardworking
Heavy lifting
Machinery operation
Tractor operation
Farm equipment operation
Farm equipment and machinery
Heavy machinery operation
Timeline
Customer Service Manager
Buchheit
05.2024 - 10.2025
Farm Hand
Eilers Farm/Midwest Motocross
05.2016 - Current
Associate of Applied Science - Agricultural Business