Lance Dolieslager

• Learned operational processes and safety protocols to ensure a secure work environment.
• Assisted in managing inventory levels and tracking supplies for efficient operations.
• Managed day-to-day business operations.

• Managed daily service operations to ensure high customer satisfaction.
• Assisted in training staff on service protocols and best practices.
• Implemented efficient scheduling to optimize team productivity.
• Resolved customer inquiries and issues promptly, improving overall experience.
• Maintained accurate records of service transactions and customer feedback.
• Monitored inventory levels and coordinated supply orders effectively.
• Conducted regular quality checks to ensure compliance with company standards.
• Resolved customer complaints in professional and timely manner.

Co-Owner of automotive dealership. Responsible for all aspects of daily dealership operations.

• Directed service operations, ensuring high standards in customer satisfaction and operational efficiency.
• Developed and implemented training programs to enhance team performance and technical knowledge.
• Streamlined inventory management processes, reducing lead times and improving parts availability.
• Collaborated with cross-functional teams to improve workflow efficiency and service delivery timelines.