Lemanda Lee
Glenwood
Summary
Dynamic Internet Sales Consultant with a proven track record at Homewood Chevy, excelling in online sales techniques and effective negotiation. Adept at leveraging social media for customer engagement, I developed strategies that enhanced client satisfaction and drove sales growth. Committed to delivering exceptional service while fostering strong team collaboration.
Overview
22
22
years of professional experience
Work History
Internet Sales Consultant
Homewood Chevy
06.2014 - Current
- Assisted customers in product selection and showcased features of various internet services.
- Provided support in managing online sales inquiries and troubleshooting customer issues.
- Collaborated with team members to enhance customer satisfaction through effective communication.
- Learned to utilize CRM software for tracking leads and monitoring sales activities.
Package Handler
Amazon
07.2022 - 09.2024
- Operated material handling equipment to transport packages efficiently within warehouse environment.
- Sorted and organized packages for accurate distribution based on delivery routes.
- Collaborated with team members to maintain workflow and meet daily shipping deadlines.
- Inspected incoming packages for damage, ensuring quality control standards were met.
Direct Support Professional
Misericordia Homes
01.2013 - 01.2014
- Provided individualized support to clients, enhancing daily living skills and promoting independence.
- Facilitated communication between clients and families, ensuring needs and preferences were understood.
- Developed and implemented personalized care plans, adapting strategies based on client progress and feedback.
- Trained new staff on best practices for client engagement and support techniques.
Environmental Services Housekeeper
Halsted Terrace Nursing Home
01.2004 - 04.2013
- Maintained cleanliness and sanitation standards in patient areas, ensuring a safe environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance operational efficiency.
- Trained new staff on best practices for waste disposal and infection control procedures.
- Conducted regular inspections to identify cleaning needs and improve service quality.
Education
High School Diploma -
Morgan Park High School
1744 W Pryor Ave, Chicago, IL 6064306-2004
Skills
- Online sales techniques
- Social media proficiency
- Sales strategy development
- Effective negotiation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved by completing with accuracy and efficiency.
- Supervised team of staff members.
- Achieved through effectively helping with task.
- Documented and resolved issue which led to results.
Timeline
Package Handler
Amazon
07.2022 - 09.2024
Internet Sales Consultant
Homewood Chevy
06.2014 - Current
Direct Support Professional
Misericordia Homes
01.2013 - 01.2014
Environmental Services Housekeeper
Halsted Terrace Nursing Home
01.2004 - 04.2013
High School Diploma -
Morgan Park High School