Lakisha Chatman
Chicago
Summary
Dedicated Bus Attendant at Chicago Public Schools, adept at ensuring passenger safety and comfort. Leveraged strong verbal communication and incident reporting skills to effectively train new employees and coordinate with drivers. Demonstrated flexibility and a calm demeanor under pressure, contributing to a seamless transportation experience for all passengers.
Professional, skilled in maintaining clean and organized environment, ensuring passenger safety, and providing exceptional customer service. Strong focus on teamwork and achieving results, demonstrating reliability and adaptability to changing needs. Experienced in handling various tasks efficiently, including monitoring passenger needs, assisting with boarding and disembarking, and adhering to safety protocols. Known for excellent communication, problem-solving skills, and friendly demeanor.
Overview
21
21
years of professional experience
Work History
Bus Attendant
Chicago Public Schools
10.2004 - Current
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Trained new employees in company policies, safety procedures, and customer service best practices.
Education
Associate of Science - General Studies
Olive Harvey
Chicago, ILSkills
- Strong work ethic
- Punctuality
- Flexibility
- Calm under pressure
- Verbal communication
- Incident reporting
Timeline
Bus Attendant
Chicago Public Schools
10.2004 - Current
Associate of Science - General Studies
Olive Harvey
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