LaCaje Hill
Carbondale
Overview
12
12
years of professional experience
1
1
Certification
Work History
Board of Directors Member
Good Samaritan Ministries
05.2025 - Current
- Provided strategic oversight for organizational initiatives and resource allocation.
- Guided policy development to align with mission and community needs.
- Evaluated program effectiveness through data analysis and stakeholder feedback.
- Fostered partnerships with local organizations to enhance service delivery.
Kitchen Manager
Victory Dream Center
04.2023 - Current
- Supervised and coordinated kitchen staff to maintain productivity and efficiency.
Volunteer Manager
Victory Dream Center
09.2022 - Current
- Evaluated work of staff and volunteers to ensure that programs were of appropriate quality and that resources were used effectively.
- Provided direct service and support to individuals and clients, such as handling referral for child advocacy issues, conducting needs evaluation and resolving complaints.
- Established and oversaw administrative procedures to meet objectives set by boards of directors and senior management.
- Participated in determination of organizational policies regarding such issues as participant eligibility, program requirements and program benefits.
- Directed activities of professional and technical staff members and volunteers.
- Consulted with agency staff and other community programs on program-related federal, state and county regulations and policies.
- Experienced with social media and communications platforms.
- Defined problems, collected data, established facts and validated conclusions.
Food Pantry Manager
Victory Dream Center
05.2020 - Current
- Fostered positive work environment by demonstrating outstanding teamwork, mutual respect and effective communication.
- Monitored progress of projects, identified areas for improvement and implemented corrective action plans when necessary.
- Provided direct service and support to individuals and clients, such as handling referral for child advocacy issues, conducting needs evaluation, and resolving complaints.
- Evaluated work of staff and volunteers to ensure that programs were of appropriate quality and that resources were used effectively.
- Spoke to community groups to explain and interpret agency purposes, programs, and policies.
Personal Assistant
Rehabilitation
09.2017 - Current
- Assisted clients with their daily living
- Assisted mobility-challenged patients with access to beds, baths and wheelchairs.
- Performed variety of duties as requested by client, such as obtaining household supplies and running errands.
- Prepared and served meals in alignment with established dietary restrictions.
Date/Registration Coordinator
Victory Dream Center
04.2014 - Current
- Developed and maintained computerized record management systems to store and process data, such as personnel activities and information and to produce reports.
- Prepared activity reports to inform management of status and implementation plans of programs, services and quality initiatives.
City Council Member
City Of Carbondale
06.2023 - 05.2025
- Managed complex projects from concept through completion to meet deadlines and budget requirements.
- Advocated for policy changes that improved the quality of life in urban areas.
- Conducted surveys and analyzed results to measure citizen satisfaction with City services.
- Attended public meetings representing the interests of the City Council.
Front Desk And Concession Supervisor
Midwest Pool Management
05.2016 - 05.2020
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Greeted customers and offered them assistance where possible
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Trained workers in food preparation, and in service, sanitation and safety procedures.
- Compiled and balanced cash receipts at end of day and shift.
- Assigned duties, responsibilities and work stations to employees in accordance with work requirements.
- Inspected supplies, equipment and work areas to ensure efficient service and conformance to standards.
- Resolved customer complaints regarding food service.
Sales Associate
Old Navy
06.2018 - 06.2019
- Assess customer's needs and provide assistance and information about the product
- Cross sell products in other departments
- Ensure high levels of customer satisfaction by delivering excellent sales and service
- Process point of sale purchases and handle returns of merchandise
- Welcome customers to the store and answer their questions.
Education
High School Diploma - undefined
Carbondale Community High School
Carbondale, IL05.2017
Skills
- Managing day-to-day schedules and agendas while anticipating needs
- Enthusiastic team builder, hard worker and always ready to lead with
- Superb technical planning and interpersonal skills
- Seeking to bring about a positive presence in any work environment
- Community Service Programs
- Program Improvements
- Volunteer Evaluations
- Risk Management
- Membership Databases
- Statistics Databases
- Volunteer Coordination
- Volunteer Management
- Strategic oversight
- Policy development
Certification
- Illinois Governor Challenge: Preventing Suicide Among Service Members, Veterans and their Families
- VA S.A.V.E
Timeline
Board of Directors Member
Good Samaritan Ministries
05.2025 - Current
City Council Member
City Of Carbondale
06.2023 - 05.2025
Kitchen Manager
Victory Dream Center
04.2023 - Current
Volunteer Manager
Victory Dream Center
09.2022 - Current
Food Pantry Manager
Victory Dream Center
05.2020 - Current
Sales Associate
Old Navy
06.2018 - 06.2019
Personal Assistant
Rehabilitation
09.2017 - Current
Front Desk And Concession Supervisor
Midwest Pool Management
05.2016 - 05.2020
Date/Registration Coordinator
Victory Dream Center
04.2014 - Current
High School Diploma - undefined
Carbondale Community High School