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  College educated, outgoing Network and Technology specialist with 18 years experience working in multiple fields of technology, specializing in customer service. Proficient in problem solving with strong communication skills. Able to resolve connectivity and service problems quickly and proficiently. Solid understanding on how to connect through company vpn connection settings as well as understanding network infrastructures.
  Tech-savvy Applecare Advisor bringing 4 years of hands-on experience providing thorough support and product resolution for customers. Systematic and hardworking individual with strong problem-solving and troubleshooting abilities. Skillful in managing call flow, installing software and modifying hardware. Recognized for exceptional, up-to-date knowledge of Apple technology and applications.
  Customer-oriented Applecare Advisor committed to delivering optimal customer service through professionalism and product knowledge. Flexible and perceptive individual with 4 years of experience providing ongoing technical advice and support while driving sales. Expertise in Apple product troubleshooting and integrating multiple Apple devices.


With over 17 years’ successful track record in driving end to end IT sales(Hardware & Software) towards delivering revenue targets while enhancing the overall customer experience.
Accomplished in growing gross sales, increasing customer numbers and maximizing profits with a hands-on and proactive style. Excellent verbal and written communication, planning and relationship-building skills. Proficient in gathering market and competitor information and forecasting trends to optimize plans.

 Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in restaurants, parcel delivery service operations, and inventory management. Dedicated, well-organized, highly communicative, and detail-oriented team player. 

Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments.

Léa Perez Chaouat

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Stage T1 , 93g15

Stage T2 À L'Hôpital Tenon

Stage T3 Unité Fermée , Service Libre Pinel

Stage T4 Unité De Pédopsychiatrie Périnatale

Stage T5 HIA Begin , HU - Liaison -SAU

Stage T6 Unité Adolescent L'ESCALE , 93g02

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DES Psychiatrie -

PACES - undefined

Première année en biomédicale - undefined

Baccalauréat - undefined

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