Kyrah Stevens
Chicago
Summary
Dedicated professional with strong customer service skills. Expertise in resolving complaints and enhancing customer satisfaction. Committed to fostering a positive environment and improving retention rates.
Overview
4
4
years of professional experience
Work History
Bursar/Cashier Assistant
Chicago State University
Chicago
01.2025 - Current
- Resolved customer complaints to improve satisfaction and retain students.
- Corrected billing issues to ensure accurate invoices and maintain students' trust.
- Assisted students with inquiries and processed transactions on campus.
Team Leader
Taco Bell
Toledo
01.2022 - 07.2025
- Supervised daily operations, enhancing service quality and customer satisfaction.
- Resolved customer complaints promptly to enhance dining experience.
- Fostered positive work environment, promoting collaboration and teamwork among members.
- Trained new team members on company policies and food safety standards.
- Enforced health regulations to ensure a clean and safe working environment.
Education
High School Diploma -
Rogers Highschool
Toledo, OH05-2025
Some College (No Degree) - Pre- Occupational Therapy
Chicago State University
Chicago, IL03-2026
Skills
- Accurate billing
- Financial accuracy
- Customer service
- Customer engagement
- Problem resolution
- Effective communication
- Time management
- Team leadership
Affiliations
National Council of Negro Women (NCNW)
Timeline
Bursar/Cashier Assistant
Chicago State University
01.2025 - Current
Team Leader
Taco Bell
01.2022 - 07.2025
High School Diploma -
Rogers Highschool
Some College (No Degree) - Pre- Occupational Therapy
Chicago State University