Kynlee Alzate
Lawrenceville
Summary
Dynamic Emergency Medical Technician with proven expertise at Lawrence County Ambulance in critical decision-making and patient assessments. Enhanced patient outcomes through effective emergency management and direct patient care. Skilled in CPR and first aid, I excel in high-pressure environments, ensuring optimal care and safety for patients during transport and treatment.
Overview
13
13
years of professional experience
Work History
Emergency Medical Technician
Lawrence County Ambulance
Lawrenceville, IL
02.2022 - 05.2026
- Administered emergency medical care to patients in high-stress situations.
- Operated advanced life support equipment during patient transport.
- Communicated effectively with healthcare professionals and first responders.
- Assessed patient conditions to determine appropriate treatment plans.
- Documented patient information accurately and timely in medical records.
- Conducted regular vehicle checks to ensure readiness for emergency calls.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Correctional Officer
Wabash Valley Correctional Facility
Terre Haute, IN
01.2017 - 09.2017
- Supervised inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular security checks to maintain order and prevent incidents.
- Collaborated with staff to develop effective conflict resolution strategies among inmates.
- Monitored inmate behavior and reported any violations or concerns to management.
Caregiver
Addus Home Health Care
Mount Carmel, IL
02.2016 - 02.2017
- Provided personalized care and support for clients with daily living activities.
- Assisted clients with mobility and transportation needs to enhance independence.
- Administered medications according to prescribed schedules, ensuring client safety.
- Developed and maintained trusting relationships with clients and families through effective communication.
- Implemented individualized care plans to improve clients' overall well-being and quality of life.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Customer Service Manager
Dollar General
Bridgeport IL
05.2015 - 01.2016
- Led customer service team in resolving complex inquiries, enhancing overall satisfaction and loyalty.
- Developed training programs to improve staff performance and ensure high-quality service delivery.
- Implemented process improvements that increased operational efficiency and reduced customer complaint resolution time.
- Analyzed customer feedback to identify trends, driving strategic initiatives for service enhancement.
- Monitored key performance indicators to assess team effectiveness and inform management decisions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Secretary
Ruckars Auto Sales
Lawrenceville, IL
01.2013 - 08.2015
- Managed scheduling and appointment coordination for sales staff and customers.
- Streamlined office procedures to enhance workflow efficiency and reduce delays.
- Maintained accurate records of vehicle inventory and sales transactions.
- Assisted in preparing promotional materials for marketing campaigns and events.
- Supported customer inquiries, providing information on products and services effectively.
- Implemented filing system improvements, ensuring easy access to documentation.
Education
EMT B License -
Wabash Valley College
Mount Carmel, ILHigh School Diploma -
Red Hill Jr-Sr High
Bridgeport, IL05.2014
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Pre-hospital care
- Direct patient care
- Emergency management
- Patient assessments
Timeline
Emergency Medical Technician
Lawrence County Ambulance
02.2022 - 05.2026
Correctional Officer
Wabash Valley Correctional Facility
01.2017 - 09.2017
Caregiver
Addus Home Health Care
02.2016 - 02.2017
Customer Service Manager
Dollar General
05.2015 - 01.2016
Secretary
Ruckars Auto Sales
01.2013 - 08.2015
EMT B License -
Wabash Valley College
High School Diploma -
Red Hill Jr-Sr High