Kynlee Alzate
Lawrenceville
Summary
Dynamic Emergency Medical Technician with proven expertise at Lawrence County Ambulance in critical decision-making and patient assessments. Enhanced patient outcomes through effective emergency management and direct patient care. Skilled in CPR and first aid, I excel in high-pressure environments, ensuring optimal care and safety for patients during transport and treatment.
Overview
13
13
years of professional experience
Work History
Emergency Medical Technician
Lawrence County Ambulance
02.2022 - 05.2026
- Administered emergency medical care to patients in high-stress situations.
- Operated advanced life support equipment during patient transport.
- Communicated effectively with healthcare professionals and first responders.
- Assessed patient conditions to determine appropriate treatment plans.
- Documented patient information accurately and timely in medical records.
- Conducted regular vehicle checks to ensure readiness for emergency calls.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Correctional Officer
Wabash Valley Correctional Facility
01.2017 - 09.2017
- Supervised inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular security checks to maintain order and prevent incidents.
- Collaborated with staff to develop effective conflict resolution strategies among inmates.
- Monitored inmate behavior and reported any violations or concerns to management.
Caregiver
Addus Home Health Care
02.2016 - 02.2017
- Provided personalized care and support for clients with daily living activities.
- Assisted clients with mobility and transportation needs to enhance independence.
- Administered medications according to prescribed schedules, ensuring client safety.
- Developed and maintained trusting relationships with clients and families through effective communication.
- Implemented individualized care plans to improve clients' overall well-being and quality of life.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Customer Service Manager
Dollar General
05.2015 - 01.2016
- Led customer service team in resolving complex inquiries, enhancing overall satisfaction and loyalty.
- Developed training programs to improve staff performance and ensure high-quality service delivery.
- Implemented process improvements that increased operational efficiency and reduced customer complaint resolution time.
- Analyzed customer feedback to identify trends, driving strategic initiatives for service enhancement.
- Monitored key performance indicators to assess team effectiveness and inform management decisions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Secretary
Ruckars Auto Sales
01.2013 - 08.2015
- Managed scheduling and appointment coordination for sales staff and customers.
- Streamlined office procedures to enhance workflow efficiency and reduce delays.
- Maintained accurate records of vehicle inventory and sales transactions.
- Assisted in preparing promotional materials for marketing campaigns and events.
- Supported customer inquiries, providing information on products and services effectively.
- Implemented filing system improvements, ensuring easy access to documentation.
Education
EMT B License -
Wabash Valley College
Mount Carmel, ILHigh School Diploma -
Red Hill Jr-Sr High
Bridgeport, IL05.2014
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Pre-hospital care
- Direct patient care
- Emergency management
- Patient assessments
Timeline
Emergency Medical Technician
Lawrence County Ambulance
02.2022 - 05.2026
Correctional Officer
Wabash Valley Correctional Facility
01.2017 - 09.2017
Caregiver
Addus Home Health Care
02.2016 - 02.2017
Customer Service Manager
Dollar General
05.2015 - 01.2016
Secretary
Ruckars Auto Sales
01.2013 - 08.2015
EMT B License -
Wabash Valley College
High School Diploma -
Red Hill Jr-Sr High