Kyma Peoples-Johnson
Riverdale
Summary
Results-driven professional with expertise in customer service, staff supervision, and operations. Proven ability to train and mentor teams, optimize inventory management, and ensure adherence to company policies.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Dollar General
Chicago, IL
02.2024 - Current
- Assisted in managing daily store operations and ensuring adherence to company policies.
- Trained and mentored new employees on customer service standards and operational procedures.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Coordinated merchandising efforts to enhance product visibility and improve customer engagement.
General Cleaner
Amazon
Matteson, IL
02.2023 - 02.2024
- Maintained cleanliness and sanitation standards across facility to ensure a safe environment.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
- Conducted regular inspections of areas to identify maintenance needs and ensure compliance with policies.
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
Shift Supervisor
Simos Solutions
Matteson, IL
10.2021 - 10.2022
- Supervised daily operations to ensure adherence to safety protocols and efficiency standards.
- Trained and mentored new team members on workflow processes and operational best practices.
- Coordinated staffing schedules to optimize workforce productivity and meet operational demands.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Assembly Line Worker
Quality Hinges
University Park, IL
11.2019 - 03.2020
- Operated machinery and tools efficiently to assemble high-quality hinge products.
- Inspected finished products for quality assurance, ensuring compliance with company standards.
- Collaborated with team members to streamline assembly processes, enhancing workflow efficiency.
- Trained new employees on safety protocols and assembly techniques, fostering a knowledgeable workforce.
- Read blueprints and verified parts require prior to assembly.
Education
High School Diploma -
Bloom Trail Highschool
Chicago Heights, IL05-2015
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store opening and closing
- Staff supervision
- Stock management
- Hiring and training
- Operations
Timeline
Assistant Store Manager
Dollar General
02.2024 - Current
General Cleaner
Amazon
02.2023 - 02.2024
Shift Supervisor
Simos Solutions
10.2021 - 10.2022
Assembly Line Worker
Quality Hinges
11.2019 - 03.2020
High School Diploma -
Bloom Trail Highschool