Kyle Wendling
Woodstock
Summary
Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving increased sales. Known for strong collaboration skills and delivering consistent results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs. Excellent managerial and leadership skills.
Overview
16
16
years of professional experience
Work History
Senior Account Manager
Palmer Packaging Inc.
06.2016 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
Operations Manager
Topgolf USA
01.2015 - 05.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements. 385 total employees on staff.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Won Management Leadership Award 2015.
Operations Manager
TopGolf USA
10.2014 - 12.2015
Food and Beverage Director
TopGolf USA
12.2011 - 09.2014
- Maximized profitability with cost control measures, optimizing purchasing processes and reducing waste.
- Revolutionized food presentation techniques resulting in visually appealing dishes that garnered positive reviews from patrons.
- Launched successful special events programming to drive additional revenue streams during off-peak times.
- Cultivated partnerships with local vendors to source high-quality ingredients at competitive prices.
- Monitored industry trends to ensure offerings remained fresh, relevant, and in high demand among target demographics.
Guest Services Manager
TopGolf USA
01.2010 - 11.2011
Education
BBA - Business Administration
Eastern Illinois University
Charleston, IL06-2009
Skills
- Customer relations
- Staff Management
- Business development
- Excellent negotiation skills
- Territory management
- Revenue generation
- Account Growth
- Sales expertise
- Systems and software expertise
- Cold calling
Timeline
Senior Account Manager
Palmer Packaging Inc.
06.2016 - Current
Operations Manager
Topgolf USA
01.2015 - 05.2016
Operations Manager
TopGolf USA
10.2014 - 12.2015
Food and Beverage Director
TopGolf USA
12.2011 - 09.2014
Guest Services Manager
TopGolf USA
01.2010 - 11.2011
BBA - Business Administration
Eastern Illinois University
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