Kyle Sanmiguel
Chicago
Overview
8
8
years of professional experience
1
1
Certification
Work History
Educator
Right at School
08.2023 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Designed curriculum-aligned assessments to measure student progress and inform instructional decisions.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
Phone Clerk, Server, & Busboy
Giordano's Pizza
08.2016 - Current
- Managed multi-line phone system effectively, minimizing caller wait times and dropped calls.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Package Handler
FedEx Ground
12.2020 - 07.2021
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Overnight Stocker
Walmart
10.2019 - 01.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Kept work areas neat, clean and free from debris.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
Education
Master of Arts - Psychology
The Chicago School
Chicago, IL06-2026
Bachelor of Arts - Psychology
The Chicago School
Chicago, IL07-2021
Associate of Arts - Psychology
Harold Washington College
Chicago, IL08-2019
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Cultural awareness
- Group and individual instruction
Certification
QPR Suicide Prevention Training
- 2022
Timeline
Educator
Right at School
08.2023 - Current
Package Handler
FedEx Ground
12.2020 - 07.2021
Overnight Stocker
Walmart
10.2019 - 01.2020
Phone Clerk, Server, & Busboy
Giordano's Pizza
08.2016 - Current
Master of Arts - Psychology
The Chicago School
Bachelor of Arts - Psychology
The Chicago School
Associate of Arts - Psychology
Harold Washington College