Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Lucas

Lawrenceville

Summary

Experienced door-to-door sales manager with a versatile background in selling diverse products for leading companies, including Verizon, T-Mobile, Dish Network, ADT, and Residential Solar. Demonstrated success in driving multi-million-dollar revenue streams through strategic planning, team leadership, and client relationship management in face-to-face interactions. Proven ability to exceed sales targets by implementing tailored sales strategies and fostering a high-performance sales culture. Passionate about delivering exceptional customer service and building strong relationships across all product lines to ensure client satisfaction and loyalty.

Overview

10
10
years of professional experience

Work History

Sales Professional

Victra Verizon
06.2024 - 05.2025
  • Became the top Seller in our retail store my first commissionable pay period out of 3 Sales reps. Maintained a top 3 position in my District every pay period of employment out of 36 sales representatives.
  • Had an average 12 perk take rate per smartphone sale, 76% Verizon Mobile Protect conversion rate per smartphone upgrade and gross add, and had a 65% Verizon Home Internet average take rate per banner.
  • Maintained up-to-date knowledge of Verizon products, plans, promotions, and devices, effectively educating customers and ensuring optimal plan/device fit.
  • Collaborated with team members to achieve store goals, contributing to a positive and productive sales floor environment.

Sales Manager

Caliber Smart
03.2020 - 04.2022
  • Successfully sold millions of dollars worth of products and services through door-to-door sales, including T-Mobile cell phones and plans, Dish Network TV service, ADT home security packages, and Residential Solar.
  • Managed, trained, and recruited 5+ employees annually, including Purdue college interns and full-time sales representatives (2021-Present), to support achievement of company sales targets and ensure exceptional customer satisfaction.
  • Drove team sales production through daily training sessions, implementing lucrative sales goal incentives, and leading by example in frontline sales efforts.
  • Surpassed T-Mobile’s target of 30% Magenta Max accounts by achieving a 52% sales rate for the Magenta Max plan through effective upselling, highlighting plan features to customers and meeting customer needs.

Shift Manager/Delivery Driver

Pizza Hut
07.2018 - 02.2020
  • Effectively delegated day-to-day tasks to kitchen staff and delivery drivers in an organized and efficient manner, ensuring smooth operations.
  • Strategically planned delivery routes for drivers, optimizing efficiency and timely delivery, while also personally delivering pizzas when not managing shifts.
  • Consistently met and exceeded company expectations for food quality, delivery times, customer service, and operational tasks during opening and closing procedures.
  • Supervised kitchen and delivery staff, maintaining a positive work environment and fostering teamwork to achieve collective goals.

Assistant General Manager

Marco’s Pizza
11.2015 - 07.2018
  • Assisted in the effective management of daily operations at Marco’s Pizza, maintaining high standards of quality, service, and cleanliness.
  • Provided leadership in shift management, including training new employees, scheduling shifts, doing inventory and monitored food cost/waste tracking, fostering a positive work environment and ensuring optimal team performance.
  • Implemented operational enhancements to streamline processes, and increased sales through marketing. This contributed to higher average ticket sales and improved customer satisfaction.
  • Collaborated closely with the General Manager to develop and execute business strategies, resulting in increased sales, profitability, and brand visibility for Marco’s Pizza within the local market.
  • Implemented a marketing plan where I combined coupons to make “Meal Deals,” resulting in a substantial increase in average ticket sales by 32%. They rolled out this strategy to hundreds of Marco’s Pizza locations operated by Hoogland Foods.

Education

Associate of Applied Science -

Indiana University Northwest
Gary, IN
01.2022

Skills

  • Sales Leadership
  • Customer Relation Management
  • Strategic Planning
  • Team Management
  • Communication
  • Time Management
  • Problem-Solving
  • Operational Experience
  • Adaptability
  • Negotiation
  • Compliance
  • Leadership Development

Timeline

Sales Professional

Victra Verizon
06.2024 - 05.2025

Sales Manager

Caliber Smart
03.2020 - 04.2022

Shift Manager/Delivery Driver

Pizza Hut
07.2018 - 02.2020

Assistant General Manager

Marco’s Pizza
11.2015 - 07.2018

Associate of Applied Science -

Indiana University Northwest

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Kyle Lucas