Seasoned self-starter with a proven track record in sales, strategic planning, financial management, and customer service excellence. Demonstrates high productivity and efficient task completion. Strong communication, leadership, and problem-solving skills drive business growth and navigate challenges effectively.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Clay-Bennett Home Improvement Inc.
Springfield
03.2022 - Current
Led daily operations of home improvement projects and services, ensuring alignment with client expectations.
Oversaw client consultations to determine project needs and specifications.
Coordinated schedules for subcontractors and suppliers for timely project completion.
Trained and mentored staff in safety protocols and best practices on-site.
Ensured compliance with building codes and safety regulations during projects.
Negotiated contracts with vendors to secure quality materials at competitive prices.
Created targeted marketing strategies that increased local service visibility and engagement.
Sales Associate
Sam's Best Brands Plus
Springfield
12.2019 - 04.2024
: Achieved top sales associate status for four consecutive years within the company.
Oversaw sales of furniture and home appliances, driving customer engagement with luxury kitchen appliances.
Provided product knowledge to customers for informed purchasing decisions.
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Addressed customer inquiries and resolved issues to enhance satisfaction and loyalty.
Executed visual merchandising strategies to enhance promotion visibility and attract customer attention.
Managed contractor accounts to ensure smooth transactions and strong relationships.
Project Manager/Sales Representative
Fresh Cut Lawn Care
Minooka
10.2017 - 06.2018
Conducted estimates and effectively sold services, leading to increased client satisfaction.
Managed project timelines and resources for landscaping initiatives.
Developed project plans and strategies to optimize workflow efficiency.
Oversaw client communications to clarify project requirements and expectations.
Facilitated regular meetings to track project progress and proactively address challenges.
Managed multiple projects with competing deadlines simultaneously.
Oversaw landscape crews executing various projects, including bed installations and seasonal clean-ups.
Forklift Operator
Dakkota Integrated Systems
Chicago
12.2017 - 04.2018
Coordinated loading and unloading of trucks with automobile parts, ensuring timely delivery to Ford assembly line.
Executed timely shipping of assembled parts to support production line demands under pressure.
Transported materials to designated locations and updated inventory records to maintain accuracy.
Tracked material usage to support effective inventory management and prevent shortages.
Communicated with supervisor and other warehouse staff to coordinate work.
Owner/Operator
Correll Construction, Inc.
Henry
03.2012 - 08.2015
Managed daily operations of home improvement projects and services.
Oversaw client consultations to determine project needs and specifications.
Coordinated subcontractor and supplier schedules to ensure timely project completion.
Trained and mentored staff in safety protocols and best practices on-site.
Developed targeted marketing strategies that increased local service visibility and engagement.
Ensured compliance with building codes and safety regulations during projects.
Negotiated contracts with vendors to secure quality materials at competitive prices.
Cultivated strong customer relationships through effective communication and prompt service resolution.
CNC Machinist
meta tec Inc
Lacon
08.2010 - 08.2015
Operated CNC machinery to produce precise metal components.
Operated CO2 laser machining center and 5-axis gantry machining centers to produce high-precision components.
Interpreted blueprints and technical drawings for machining tasks.
Performed routine maintenance on CNC equipment, ensuring reliability and reducing downtime.
Collaborated with engineering teams to streamline machining processes and enhance production efficiency.
Tagged parts accurately for efficient tracking in shipping department.
Security Guard
Fluffer's
gentleman's club
Sparland
12.2012 - 10.2014
Secured club premises, preventing illegal activities and ensuring regulatory compliance.
Conducted regular patrols to ensure safety and security throughout the venue.
Responded promptly to emergencies, ensuring a swift resolution of incidents.
Enforced establishment rules by removing unruly patrons.
Assisted patrons with inquiries, enhancing customer experience and support.
Maintained detailed logs of daily activities and unusual occurrences for records.
Trained new security staff on protocols and emergency response, fostering team readiness.
Education
Certificate program in Custodial Maintenance / Floor Care -
Danville Area Community College
Danville, IL
10-2019
Certificate Program in Horticulture Production -
Lakeland Community College
Mattoon, IL
01-2017
Certificate Program in Restaurant Management -
Lakeland Community College
Mattoon, IL
01-2016
High school or equivalent - High school equivalency
Southwestern Illinois College
Belleville, IL
01-2002
Skills
Sales expertise and negotiation
Project management
Operations management
Team leadership
Risk management
Microsoft Office proficiency
Construction oversight
Project scheduling
Training development
Project scheduling
Additional Information
Self-starter and works well alone or in a team setting., Successful in a supervisor role., Great communication skills., Willing to learn whatever skills needed to be successful in my role.
Personal Information
Authorized To Work: US
Timeline
Owner/Operator
Clay-Bennett Home Improvement Inc.
03.2022 - Current
Sales Associate
Sam's Best Brands Plus
12.2019 - 04.2024
Forklift Operator
Dakkota Integrated Systems
12.2017 - 04.2018
Project Manager/Sales Representative
Fresh Cut Lawn Care
10.2017 - 06.2018
Security Guard
Fluffer's
gentleman's club
12.2012 - 10.2014
Owner/Operator
Correll Construction, Inc.
03.2012 - 08.2015
CNC Machinist
meta tec Inc
08.2010 - 08.2015
Certificate program in Custodial Maintenance / Floor Care -
Danville Area Community College
Certificate Program in Horticulture Production -
Lakeland Community College
Certificate Program in Restaurant Management -
Lakeland Community College
High school or equivalent - High school equivalency