Kya Hays
Sandwich
Summary
Dedicated Social Worker provides exceptional care, treatment and rehabilitation services including case management and therapeutic transitional housing assistance. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
8
8
years of professional experience
Work History
HCHV Social Worker
Captain James A. Lovell Federal Health Care Center
08.2021 - Current
- Participating in team performance improvement and sustainment activities to optimize team efficiency and outreach services for Veterans.
- Communicating with all team members including the Veterans to convey clinically relevant information for the care of the Veteran.
- Preforming community-based outreach activities to engage homeless Veterans.
- Providing case management services as clinically indicated with special emphasis on those who are most vulnerable.
- Assisting Veterans in applying for benefit claims.
- Arranging care through community resources for at risk veterans pending eligibility status by VA enrollment and eligibility staff.
- Coordinating with health care providers both community and inter-facility to minimize barriers and improve access to care.
- Participate in professional development and training opportunities to enhance clinical skills.
Case Manager
Catholic Charities Diocese Of Joliet
04.2021 - 08.2021
- Supportive Services for Veteran Families - Assisted Veteran’s with identifying permanent housing.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Coordinated individual referrals to obtain community services and advocate for client needs.
- Conducted in-home visits to provide supportive services.
- Managed caseload to satisfy Veterans with diverse needs.
Addictions Counselor
Stepping Stones Treatment Facilities, Intensive Residential Treatment
09.2018 - 07.2020
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Collaborated with treatment team to determine effective combination of therapy and medical treatments for patients in recovery.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Educated clients and families on mental health, wellness and recovery topics.
Psychiatric Technician
Freeman Hospital
07.2015 - 07.2016
- Facilitated patient education in group setting, helping to reinforce healthy coping skills and treatment plans.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes.
- Participated in admission and discharge process.
Education
Master’s of Social Work - Social Work
Aurora University
Aurora, IL05.2020
Skills
- Crisis Intervention Techniques
- Conflict Resolution
- Community Outreach Expertise
- Case Planning and Management
- Multidisciplinary Team Collaboration
- Coordinating Referrals
Licenses
Licensed Social Worker - 2022
Pending LCSW - 2023
Timeline
HCHV Social Worker
Captain James A. Lovell Federal Health Care Center
08.2021 - Current
Case Manager
Catholic Charities Diocese Of Joliet
04.2021 - 08.2021
Addictions Counselor
Stepping Stones Treatment Facilities, Intensive Residential Treatment
09.2018 - 07.2020
Psychiatric Technician
Freeman Hospital
07.2015 - 07.2016
Master’s of Social Work - Social Work
Aurora University
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