Overview
Work History
Education
Skills
Timeline
Generic

Krystal Summar

Decatur

Overview

6
6
years of professional experience

Work History

Sales Associate

Target
12.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Certified Restraunt Supervisor

Red Lobster
03.2024 - Current
  • Trained staff on best practices to enhance service delivery.
  • Increased customer satisfaction with streamlined service procedures.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Paraprofessional

Decatur Public School #61
09.2023 - 05.2024
  • Developed individualized learning plans for students to enhance comprehension and retention of material.
  • Supported students with diverse learning needs by adapting instructional materials and techniques.
  • Fostered a positive learning environment with engaging activities that encouraged student participation.
  • Assisted students in understanding lessons by providing one-on-one support and clarification.
  • Collaborated with teachers to implement classroom strategies, improving student behavior and engagement.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Sales Associate

Kirby Risk Electrical Supply
01.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Account Representative

Fastenal
05.2019 - 01.2023
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Kept detailed records of customer interactions for optimal traceability.
  • Implemented customized account plans to meet individual client needs.
  • Developed presentations showcasing product offerings tailored specifically to individual client needs, driving interest in our services furthering the closing process effectively.
  • Collaborated with internal teams to develop tailored solutions for key accounts, fostering long-term partnerships.
  • Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.
  • Supported customer satisfaction through regular follow-up and communication.
  • Processed client payments and updated accounts.
  • Streamlined account management processes to improve efficiency and reduce errors.

Education

High School Diploma - General Studies

Lincoln Community High School
Lincoln, IL
05.2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Stocking and receiving
  • Client service
  • Professional demeanor
  • Inventory control
  • Friendly and outgoing
  • Service oriented

Timeline

Sales Associate

Target
12.2024 - Current

Certified Restraunt Supervisor

Red Lobster
03.2024 - Current

Paraprofessional

Decatur Public School #61
09.2023 - 05.2024

Sales Associate

Kirby Risk Electrical Supply
01.2023 - 08.2023

Account Representative

Fastenal
05.2019 - 01.2023

High School Diploma - General Studies

Lincoln Community High School

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Krystal Summar