Krystal Scott

*Recommend, select, and locate needs and desires via phone and in-store consultations.

*Input customer orders into the computer system and manage supply inventory, ensuring availability for daily operations.

*Design and decorate fresh and silk floral arrangements and maintain the aesthetic of the gift store.

*Reviewed and processed documents with precision, ensuring accuracy and compliance.

*Processed various transactions including stops, voids, check reissues, loans, withdrawals, and surrenders.

*Demonstrated product knowledge in annual statements, loan research and escalation procedures.

*Supervised a team of 8-10 employees ensuring efficient workflow and productivity.

*Developed and managed staff schedules to optimize operational efficiency.

*Procured supplies and merchandise, maintaining inventory levels for business needs.

*Created and arranged both fresh and silk floral designs for various occasions.

*Completed registration procedures for patients, inputting information to meet provider, facility, and legal requirements.

*Obtained necessary signatures for privacy laws and consent for treatment.

*Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.