Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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William Flores

Burbank

Summary

Results-driven Maintenance Technician with expertise from ISS North America-IKEA, skilled in electrical troubleshooting and problem-solving. Proven track record in enhancing system reliability through effective HVAC maintenance and compliance with fire safety regulations. Adept at managing maintenance programs and collaborating with vendors to optimize operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Maintenance Technician

ISS North America-IKEA
Schaumburg
07.2019 - Current
  • Executed inspection, maintenance, and repair of building mechanical systems, ensuring optimal performance.
  • Conducted HVAC troubleshooting and preventative maintenance to enhance system reliability.
  • Performed electrical tasks including relamping, ballast replacement, and breaker reset.
  • Completed plumbing fixture repairs, drain maintenance, and restroom preventative upkeep.
  • Managed kitchen equipment inspections and maintenance for operational efficiency.
  • Oversaw maintenance of elevators, fire life safety devices, and uninterruptible power supplies.
  • Collaborated with contractors and vendors for effective maintenance execution.
  • Maintained accurate CMMS data for assets and maintenance programs.

Lead Field Engineer

Hytorc
Chicago
08.2015 - 06.2019
  • Traveled throughout Northern Illinois Region to establish partnerships with existing and prospective clients.
  • Executed detailed maintenance, including machine inspection, troubleshooting, repair, and lubrication.
  • Diagnosed operational issues affecting process equipment and machinery performance.
  • Served as primary client contact for calibrating hydraulic torque wrenches and pneumatic tools.
  • Provided technical support to client field service personnel, interpreting design criteria to resolve issues.
  • Completed daily documentation, including service worksheets and warranty claims.
  • Conducted weekly vehicle inventory assessments while managing supply orders and service scheduling.
  • Analyzed sales statistics and quotas to identify improvements for Northern Illinois Region.

Mechanical Engineer

Bagcraft
Chicago
05.2012 - 07.2015
  • Ensured machinery operation by completing preventative maintenance on pumps, gear boxes, and production machines.
  • Followed diagrams, operations manuals, and specifications to troubleshoot malfunctions.
  • Read work orders to identify machinery requiring repair or maintenance.
  • Observed mechanical devices in operation to locate sources of problems.
  • Dismantled equipment using hoists, cranes, and power tools for repairs.
  • Utilized rulers and calipers to determine dimensional changes in requirements.
  • Cut and welded metal for part repairs and fabrication of new components.
  • Maintained equipment inventories and prepared mechanical maintenance reports.

Education

Hands on Training: CNC 303 - CNC Technology with Internship

Symbol Training Institute
Skokie, IL
01.2014

Electrical Certificate - Pre-Apprentice Electrical Program

Job Corp Center
Chicago, FL
01.2005

General Education Courses -

Wilbur Wright College
Chicago, IL
01.2004

Skills

  • Electrical Troubleshooting
  • Mechanically inclined
  • Proficient in Microsoft Suite & Concur Solutions
  • Adept in the use of all hand tools
  • Caliper & micrometer measurement knowledge
  • Problem solving
  • Fire safety compliance
  • Building automation systems
  • Regulatory compliance

Certification

  • Licensed Stationary Engineer
  • OSHA-10 hr. General Industry Safety and Health Training
  • TRMA Three Rivers Manufacturers Association Training
  • ISO/IEC 17025:205 Company Accreditation
  • PJLA Perry Johnson Laboratory Accreditation
  • EPA 608 Universal
  • IPAF Scissor Lift Certification

Languages

  • Fluent English
  • Fluent Spanish

Timeline

Maintenance Technician

ISS North America-IKEA
07.2019 - Current

Lead Field Engineer

Hytorc
08.2015 - 06.2019

Mechanical Engineer

Bagcraft
05.2012 - 07.2015

Hands on Training: CNC 303 - CNC Technology with Internship

Symbol Training Institute

Electrical Certificate - Pre-Apprentice Electrical Program

Job Corp Center

General Education Courses -

Wilbur Wright College

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William Flores