Krwan Sarsor

Accounting Specialist

Kfar Qassem

Summary

Motivated and responsible third-year Accounting student with hands-on experience in customer service, administrative support, and billing. Proven ability to manage multiple tasks efficiently, maintain strong client relationships, and handle financial documentation with precision. Known for excellent communication skills, a positive attitude, and a strong desire to grow and contribute within a professional environment. Quick learner with a strong sense of responsibility and a commitment to excellence.

Overview

years of professional experience

Language

Work History

Customer Service Representative

Customer Service Associates

12.2022 - 01.2025

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.

Hydraulics Office

Administrative Assistant

01.2022 - 09.2022

Issued invoices and managed billing processes for client accounts in a fast-paced technical environment.

Education

BBA - Accounting And Finance

Shaarei Academic College of Science And Law

Hod HaSharon, Israel

04.2001 -

Skills

Strong communication and interpersonal skills
Excellent customer service and problem-solving abilities
Detail-oriented with high level of accuracy
Time management and multitasking under pressure
Basic accounting and billing knowledge

Proficient in Microsoft Office (Excel, Word, Outlook)
Fast learner with a strong work ethic
Team player with the ability to work independently
Experience in administrative and clerical work
Fluent in Hebrew Intermediate English (can be adjusted)

Timeline