Krutanjali Kalapure

Developed and delivered automation solutions for major financial services clients, including BNY Mellon (investment banking), Travelers Insurance (insurance), Royal Bank of Canada (retail and commercial banking), and Discover (credit cards). Engagements focused on document automation, workflow modernization, and performance optimization, leveraging Tungsten Automation (Kofax) and AI/ML integrations.

• Re-engineered legacy processes by implementing the Process Template and Skin framework introduced in Tungsten 7.11, enabling 30+ lines of business to migrate onto a reusable, standardized model.
• Delivered significant code reusability, process optimization, and maintainability, improving long-term scalability, and reducing defects.
• Re-solved the architecture of Kofax TotalAgility processes, boosting application performance and system stability.
• Led infrastructure management, upgrades, and fix packs, identifying and resolving product issues in the latest Kofax releases.
• Partnered with business teams and clients to design optimized workflows that reduced manual intervention, and improved turnaround times.
• Worked extensively on TotalAgility as a Service (RTTS), including mobile capture solutions, and API-based integrations.
• Developed global APIs for document upload, secure integration, and job triggering within KTA, enabling seamless downstream system integrations.
• Enhanced application monitoring and resilience by creating utilities to automate health checks and streamline production support. Implemented Kofax RPA for Production Support activities.
• Contributed as a solution advisor, aligning technology improvements with client requirements, and ensuring the adoption of best practices.

• Led KTA development and administration for Commonwealth Bank of Australia across home loan, credit card, and insurance document workflows.
• Automated classification & extraction processes using KTA SDKs and custom DLLs, reducing manual intervention and improving compliance.
• Managed upgrades, fix packs, and vulnerability remediation, ensuring secure and stable production systems.
• Collaborated with business analysts, testers, and infra teams to implement end-to-end solutions and resolve production issues.
• Introduced DevOps practices with Octopus Deploy and JFrog Artifactory, streamlining deployments.

• Developed imaging solutions using Kofax Capture, KTA, KTM, and OmniFlow for Accounts Payable/Receivable clients.
• Automated document classification and extraction processes, reducing manual data entry efforts by 60%.
• Designed BPM workflows integrated with ERP systems (JD Edwards, Oracle, Workday).
• Managed application upgrades, bug fixes, and release rollouts, ensuring SLA adherence.
• Provided L2/L3 production support, conducting root cause analysis and implementing fixes.

• Built web crawling and data extraction agents using VB.NET, VBScript, and SQL for travel & ecommerce clients.
• Automated pricing analysis dashboards from competitor websites (e.g., Kayak, Hotels2Beds, Amazon), enabling dynamic pricing strategy.
• Delivered MIS reports and analytics to support client decision-making.