Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Viscariello

La Grange

Summary

Dynamic and dedicated professional, excelling in exceptional customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in multitasking and maintaining high sanitation standards, ensuring a positive and efficient environment. Committed to fostering strong relationships and promoting a welcoming atmosphere.

Overview

11
11
years of professional experience

Work History

Cafe Staff Member

Lifetime
11.2024 - Current
  • Proactively restocked supplies and ingredients throughout the day, ensuring seamless operations without disruptions or delays.
  • Contributed to the cafe's positive atmosphere by fostering strong relationships with coworkers and providing exceptional customer service.
  • Enhanced customer satisfaction by delivering prompt and courteous service in a fast-paced cafe environment.
  • Streamlined order taking process by effectively communicating with kitchen staff to minimize errors and ensure timely delivery of food items.
  • Maintained composure under pressure during busy periods while simultaneously managing multiple tasks and prioritizing customer service.
  • Ensured top-notch sanitation standards were met by regularly cleaning equipment, utensils, countertops, tables, and floors according to guidelines.

Child Care Worker

Oakbrook Park District
08.2016 - 12.2019
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children's social skills by facilitating group activities and promoting positive interactions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Promoted good behavior with positive reinforcement methods.
  • Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.

Private Nanny

Nanny Family
08.2016 - 12.2017
  • Developed strong relationships with parents, maintaining open communication about the child’s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Led indoor and outdoor activities to entertain and occupy the child.
  • Assisted with homework and school projects, fostering a love for learning in the children.

Barista

Starbucks
06.2014 - 06.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

College of DuPage
Glen Ellyn, IL

High School Diploma -

Lyons Township High School
La Grange, IL

No Degree -

Hope College
Holland, MI

Skills

  • Team player
  • Problem-solving
  • Attention to detail
  • Time management
  • Multitasking and organization
  • Exceptional customer service

Timeline

Cafe Staff Member

Lifetime
11.2024 - Current

Child Care Worker

Oakbrook Park District
08.2016 - 12.2019

Private Nanny

Nanny Family
08.2016 - 12.2017

Barista

Starbucks
06.2014 - 06.2016

College of DuPage

High School Diploma -

Lyons Township High School

No Degree -

Hope College

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Kristina Viscariello