Kristina Browne

Managed public health needs and crises, ensuring timely response and support for campus community.

• Coordinated care with local healthcare providers, enhancing support for student health needs.
• Developed and implemented community education programs addressing health needs.
• Advocated for health insurance requirements, ensuring compliance and accurate maintenance of medical records.
• Served as the EMS liaison for GEAEMS, facilitating clear communication among emergency services and campus organizations.
• Delivered basic life support (BLS) non-transport care to individuals in need while working as an EMS paramedic.
• Ensured a clean and safe environment for staff, faculty, and students.
• Collaborated with leadership to create innovative processes and protocols.

• Facilitated over 2000 effective simulation experiences, supporting training objectives.
• Oversaw simulation lab operations, delivering over 1200 immersive experiences.
• Operation, programming, and maintenance of simulation activities.
• Coordinated scheduling integration for multiple facilities, enhancing operational efficiency.
• Collaborated with the team to educate staff on system protocols for patient safety during crises.
• Accountable to ensure effective budget and budgeting process.
• Advanced from critical care technician to simulations operations specialist by demonstrating key competencies.

• Implemented patient safety protocols to prevent falls and infections, ensuring patient safety.
• Coordinated communication between physicians and nursing to improve patient and family satisfaction.
• Took ownership of patient experience to ensure comfort and satisfaction.
• Oversaw inventory and maintenance of equipment to ensure operational efficiency.

• Supervised patient care and treatment within emergency medical service provider, ensuring adherence to protocols.
• Guided paramedic students through training sessions, fostering skill development and readiness for real-world scenarios.
• Maintained current knowledge through continuing education for paramedic licensure, ensuring compliance with industry standards.

• Collaborated with clinical team to educate patients and families, enhancing understanding of care processes.
• Participated in a team-based approach to deliver comprehensive patient care.
• Delivered patient care in a diverse community setting, addressing individual needs.
• Ensured patient and family satisfaction through effective communication and support.
• Ensured patient safety and security during stressful periods, providing reassurance and support.

• Delivered attentive care and support to patients.
• Coordinated communication among teammates and patients to ensure clarity and continuity of care.
• Maintained cleanliness and organization of equipment and workspace to ensure patient safety and compliance with health standards.
• Confirmed patient satisfaction through feedback.
• Developed and implemented community-based education programs to enhance public awareness and preparedness.
• Managed daily operations of the employee association.
• Learned leadership skills for daily operations.

• Processed coding, billing, claim submission, and appeals to ensure timely reimbursement from insurance.
• Managed patient accounts, ensuring financial accuracy and minimizing discrepancies.
• Oversaw the credentialing process with health insurance companies to confirm that the physician received correct insurance payments.
• Implemented processes related to HIPAA and office procedures to enhance compliance and operational integrity.

• Handled the accurate filing of insurance claims to secure proper reimbursement.
• Managed process for reimbursement of unresolved collections, improving recovery rates.
• Documented medical claims accurately to support appeal processes.
• Communicated with insurance and customers to keep all parties informed and engaged.
• Effectively communicating with physicians and staff on medical coding related procedures

• Performed medical coding to ensure accurate billing for insurance claims.
• Executed administrative duties to ensure efficient department operations.
• Resolved customer service and staff concerns to enhance departmental communication.