Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Managing Partner
Ast General Contracting LLC
Chicago, IL
08.2023 - Current
Collaborated with founders to develop strategic business plans and secured sub-contractors
Negotiated key partnerships with industry leaders to enhance service offerings and increase visibility
Lead and manage a team of 40 subcontractors, vendors, and project managers
Negotiate contracts and ensure compliance with local building codes and regulations
Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
Inventory Control Manager
Medinah Country Club
Medinah, IL
03.2023 - 06.2023
Managed $5M inventory, which included analyzing inventory levels, managing purchasing activities, and inventory reconciliation.
Conducted regular audits to identify discrepancies and implement corrective actions
Worked with over 200 vendors on inventory returns and discrepancies
Worked with members on special orders, trunk shows, tournament gifts
Cross-referenced invoices and orders for reporting accuracy
Optimized replenishment strategies to ensure consistent supply of high-demand products
MARKETING MANAGER
G.R. General Contracting
McHenry, IL
08.2022 - 03.2023
Leveraged design skills to create more attractive company branding
Utilized social media to increase company visibility
Created and implemented marketing strategies and plans using digital and traditional consumer marketing channels to reach of 25,000 new customers
Developed and executed strategic marketing plans to increase new division awareness and new service offerings
Managed digital marketing efforts, resulting in increased website traffic and lead generation
Director of Retail
McHenry Country Club
McHenry, IL
08.2019 - 12.2022
Increased golf pro shop sales revenue by 30%
Year end results demonstrated higher sell through, higher sales and less year end discounted merchandise
Procured a high-quality apparel selection by researching brands, membership and outside tournament needs.
Organized and guided activities such as sales promotions and club events requiring coordination with other department managers
Worked in coordination with board members to devise comprehensive, forward-thinking strategies that promoted membership expansion
Established robust professional connections with over 100 product representatives and vendors
Utilized Club Systems Software to process all accounts receivable
Assisted in organizing outside golf outings and member tournaments with over 175 players
Board Member for the clubs 100-year anniversary, obtained all raffle items, and club heritage gifts, assisted other staff and departments with all celebratory preparation
Assisted in organizing junior golf program operation
Assisted Golf Operations Manager with Event Man tournament program to create scorecards, cart cards and entering results
Ran and maintained pari-mutuel wagering for all tournaments, processed wagers, generated reports, created payouts.
Fostered a positive work environment through strong leadership and team building initiatives.
RETAIL STORE OWNER
Giggling Gypsies
Greenwood, IL
01.2015 - 11.2018
Managing all aspects of daily operations including inventory, sales, and customer service
Implemented effective marketing strategies to increase foot traffic and boost sales
Collaborated with clients to create custom pieces, meeting their specific needs and vision
Renovated vintage furniture to create unique pieces with modern aesthetic appeal
Collaborated with interior designers to repurpose furniture for luxury home staging projects
SOFTLINES MANAGER
United States Navy Exchange Great Lakes Burkey Mall
North Chicago, Illinois
04.2003 - 03.2005
Led and directed a team of 28 members on effective methods, operations, and procedures across 7 departments
By increasing employee efficiency through thoughtful hiring, better on-the-job- learning, creating employee incentive programs; Softlines FY sales revenue increased by 20%, Shoe department by 25% and Jewelry department by 30%
Conducted monthly employee meetings to establish KPI's across all departments
Addressed and resolved client or customer inquiries to foster superior standards of service
Exceeded monthly goals resulting in departmental bonus awards for all team members
Uncovered over $1,000,000 in loss in the Jewelry department and worked with the Naval Central Intelligence Unit to change procedure, implement new safeguard requirements, and recovered over 95% of the lost revenue for the department
Had a 97% employee retention rate, and only a 1% overtime usage
Through the implementation of the above strategies, the Softline revenue increased from $2.8 million to $3.6 million annually
Education
Some College (No Degree) - Criminal Justice
Pennsylvania State University
University Park, PA
03.2019 - 08.2021
Skills
Retail Management Experience
Retail Operations
Team Leadership
Retail Loss Prevention
Strategic Planning
Visual Merchandising
Inventory Control
Proficient in Club Systems
Proficient in Golf Now Tee Software
Working knowledge of Jonas
Awards
Coined by the Rear Admiral, Supply Corps U.S. Navy, For uncovering over $1,000,000 in loss in the Jewelry department and the recovery of 95% of the merchandise value., 08/04
Penn State University Dean's List
Certification
Illinois Licensed State Humane Investigator
Timeline
Managing Partner
Ast General Contracting LLC
08.2023 - Current
Inventory Control Manager
Medinah Country Club
03.2023 - 06.2023
MARKETING MANAGER
G.R. General Contracting
08.2022 - 03.2023
Director of Retail
McHenry Country Club
08.2019 - 12.2022
Some College (No Degree) - Criminal Justice
Pennsylvania State University
03.2019 - 08.2021
RETAIL STORE OWNER
Giggling Gypsies
01.2015 - 11.2018
SOFTLINES MANAGER
United States Navy Exchange Great Lakes Burkey Mall
04.2003 - 03.2005
Illinois Licensed State Humane Investigator
Large and Small Animal Emergency Rescue Training
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