Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (AAMA)
FHN - Freeport Health Network
Freeport
09.2014 - Current
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Assisted with scheduling patient appointments and follow-up visits.
Ordered medical supplies from approved vendors based on predetermined budget parameters.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Maintained patient confidentiality in accordance with HIPAA regulations.
Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Paraeducator
Freeport School District 145
Freeport
08.2009 - 05.2013
Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
Provided feedback to teachers regarding student successes or challenges observed during instruction time.
Instructed students in basic academic skills such as reading, writing, math, science and social studies.
Supported instructional aides in providing assistance to teachers during class time.
Homemaker
Self Employed Web
Baileyville
08.1996 - 08.2009
Managed household errands and other essential duties.
Credit Analyst
Newell Corporation
Freeport
08.1993 - 11.1996
Analyzed customer payment histories to assess credit risk profiles.
Evaluated the performance of existing customers by analyzing their past repayment behavior as well as current account status.
Monitored customer accounts to ensure timely payments were made in accordance with loan agreements.
Maintained accurate records of all transactions related to credit activities.
Credit and Collection Clerk
Viking Insurance
Freeport
10.1990 - 08.1993
Provided excellent customer service by responding to inquiries in a timely manner.
Negotiated payment plans with delinquent customers in order to minimize bad debt losses.
Reviewed credit applications for accuracy and completeness before submitting them to the credit department for approval.
Investigated customer disputes regarding billing errors or incorrect charges.
Maintained accurate records of collections, payments, and adjustments.
Bridal Consultant
Rothsteins
Freeport
03.1988 - 09.1990
Managed multiple projects simultaneously while ensuring deadlines are met.
Tracked orders from start to finish including purchase orders, shipping and receiving documents and invoices.
Displayed excellent communication skills when interacting with clients both in-person and over the phone.
Conducted consultations with potential clients to discuss budget, style preferences, color schemes, and other related topics.
Organized fittings and alterations to ensure that garments fit properly prior to the wedding day.
Scheduled appointments for prospective brides who wished to view collections or try on dresses.