Kristie Lavaud
Chicago
Summary
Knowledgeable Production Professional with solid background in supporting production teams through effective coordination and logistical planning. Proven track record in ensuring smooth operations on set and contributing to successful production outcomes. Demonstrated ability to manage time-sensitive tasks and facilitate clear communication among team members.
Overview
12
12
years of professional experience
Work History
Advertising Production Assistant
Allured Business Media
01.2020 - 05.2023
- Set up and monitor clients' digital marketing campaigns such as e-blasts and sponsored content programs
- Support sales efforts by being highly proficient using Launch Pad
- Gather ad materials for magazines, directories and digital products
- Creates communication strategies to meet client objectives
- Process standard weekly, monthly, and other reports as needed
- Coordinated logistics for production schedules to optimize workflow and minimize delays.
- Assisted in content creation by conducting research and compiling information for publication materials.
- Streamlined communication between departments to enhance collaboration and project outcomes.
- Developed and maintained relationships with vendors to facilitate timely procurement of resources.
Communications Assistant
MilliporeSigma
01.2021 - 01.2022
- Process invoices
- Vendor onboarding
- Coordinate schedules for media briefings
- Interface between PR firm and executives for executive leadership team
- Assist in travel coordination for upcoming conferences
- Provide support to the communication team customer service
- Collaborated with cross-functional teams to streamline communication processes and project timelines.
- Coordinated logistics for events, enhancing stakeholder engagement and visibility.
- Drafted internal and external communications to ensure brand consistency across channels.
Chanel Elite Brand Ambassador
Chanel
01.2015 - 01.2018
- Utilized proactive and intuitive techniques to increase customer experience by providing them with suggestions for products that match their interests and needs
- Managed approximately 100 incoming calls, emails and faxes per day from customers
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
- Cultivated brand loyalty through engaging customer interactions and personalized experiences.
- Developed and executed promotional strategies to elevate product visibility in retail environments.
Stockroom Lead Service Coordinator
CUSP/Neiman Marcus
01.2013 - 01.2015
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue
- Assisted loss prevention department
- Coordinated logistics of deliveries and returns
- Monitored multiple databases to keep track of all company inventories
- Supervised stockroom operations, ensuring efficient inventory management and organization.
- Trained and mentored new team members on best practices in stock handling and safety protocols.
Administrative Assistant
Horwood Marcus & Berk
01.2011 - 01.2013
- Monitored classified information for attorney's office
- Backup receptionist
- Prepared attorneys and clients documents in record room for storage
- Sorted and delivered mail throughout the office
- Replenished office supplies
- Coordinated office operations, ensuring efficient workflow and communication across departments.
- Developed and maintained filing systems, enhancing document retrieval speed and organization.
- Managed scheduling for senior executives, optimizing calendar efficiency and meeting coordination.
Education
No Degree - Data Engineering in Data Science
University of Chicago
Chicago, IL11.2023
Bachelor of Fine Arts - Fine Arts
THE ILLINOIS INSTITUTE OF ART
01.2018
Skills
- Customer service
- Marketing
- E-commerce
- Live chat
- Pivot tables
- Help desk
- Data collection
- B2B sales
- Data analysis skills
- Zendesk
- SQL
- Google Suite
- Windows
- Technical support
- Customer relationship management
- Communication skills
- Jira
- Order entry
- Digital marketing
- Analysis skills
- Google Docs
- Organizational skills
- POS
- Digital Marketing
- Google Analytics
- Email Marketing
- Report analysis
- Research
- E-blast
- Google docs
- Customer and client relations
- Appointment setter
- Spreadsheet management
- Launchpad
- HTML
- Production scheduling
- Telephone etiquette
- Live Chat
- Salesforce
- Inventory monitoring
- Production support
- Meeting deadlines
- Team collaboration
Timeline
Communications Assistant
MilliporeSigma
01.2021 - 01.2022
Advertising Production Assistant
Allured Business Media
01.2020 - 05.2023
Chanel Elite Brand Ambassador
Chanel
01.2015 - 01.2018
Stockroom Lead Service Coordinator
CUSP/Neiman Marcus
01.2013 - 01.2015
Administrative Assistant
Horwood Marcus & Berk
01.2011 - 01.2013
Bachelor of Fine Arts - Fine Arts
THE ILLINOIS INSTITUTE OF ART
No Degree - Data Engineering in Data Science
University of Chicago
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