Kristie Hebenstreit
Pana
Summary
Achievement-focused Community Services Support Worker with strong attention to detail. Skilled in navigating community resources and developing service plans that empower clients.
Overview
11
11
years of professional experience
Work History
Community Services Support Worker
Kemmerer Village
01.2025 - Current
- Conducted home studies and safety inspections to ensure compliance with foster care licensing regulations.
- Guided prospective foster parents through the application and training.
- Maintained detailed case files and documentation in accordance with agency audit readiness.
- Monitored licensed homes through annual re-evaluations, unannounced visits, and compliance checks, addressing deficiencies promptly.
- Developed and updated licensing procedures, and training materials to align with evolving regulations.
- Facilitated background checks, reference verifications, and safety assessments for all household members in prospective foster
Community Services Caseworker
Kemmerer Village
10.2021 - Current
- Assisted clients in navigating community resources and services for diverse needs.
- Developed customized service plans based on individual client circumstances and goals.
- Monitored client progress through regular follow-ups, adapting plans as necessary.
- Provided crisis intervention support to clients facing immediate challenges or emergencies.
- Maintained accurate case files, ensuring proper documentation for audits and program evaluations.
- Managed high caseloads while maintaining quality service delivery and adhering to strict deadlines.
- Established strong rapport with clients through empathetic communication and active listening skills.
Teacher
CEFS Head Start
08.2014 - 10.2021
- Developed and implemented individualized lesson plans to meet diverse learning needs.
- Fostered a supportive classroom environment encouraging student engagement and participation.
- Collaborated with parents and caregivers to support children's development and educational progress.
- Designed and facilitated age-appropriate activities promoting cognitive, social, and emotional growth.
- Mentored new teachers, providing guidance on effective classroom management techniques and curriculum delivery.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Education
Master of Human Service Administation - Human Service Administration
Antioch University
Online08-2025
Bachelors in Early Childhood Education - Early Childhood Education
National Louis University
Chicago, IL12-2021
Associate of Applied Science - Early Childhood Education And Care
Lake Land College
Mattoon05-2014
Skills
- Strong attention to detail
- Coaching and guidance
- Achievement focused
- Informed decision-making
- Foster care processes
Timeline
Community Services Support Worker
Kemmerer Village
01.2025 - Current
Community Services Caseworker
Kemmerer Village
10.2021 - Current
Teacher
CEFS Head Start
08.2014 - 10.2021
Master of Human Service Administation - Human Service Administration
Antioch University
Bachelors in Early Childhood Education - Early Childhood Education
National Louis University
Associate of Applied Science - Early Childhood Education And Care
Lake Land College