Kristie Haley
Libertyville,IL
Summary
Positive team player who is client focused and displays strong organization skills. Solid understanding of providing exemplary customer service to all individuals the organization serves.
Overview
39
39
years of professional experience
Work History
Assistant Site Manager
Feed My Starving Children (FMSC)
11.2022 - Current
- Develop and enhance relationships with volunteers
- Communicate FMSC's Christian mission and goals.
- Supervise volunteers up to 200 a session by providing training and guidance to enhance productivity and engagement.
- Interview, hire, and train new staff.
- Provide positive work environment for staff and volunteers.
Program Facilitator/Supervisor
Feed My Starving Children
04.2019 - Current
- Worked within a team atmosphere to achieve session goals.
- Facilitated training sessions for new volunteers, enhancing their understanding of food safety and packing procedures.
- Developed engaging presentations to educate community groups about FMSC's mission and impact on global hunger.
- Verbalized and encouraged donations from volunteers
Education Manager
Association Management Center
03.2005 - 09.2017
- Organized and implemented annual education program for over 1200 attendees
- Hosted monthly education sessions for association members.
- Coordinated and organized speakers travel and agendas for conferences.
Senior Account Manager
Association Management Center
11.1990 - 04.1999
- Developed and maintained strong client relationships to enhance service delivery and satisfaction.
- Coordinated project timelines and deliverables to ensure alignment with client expectations and goals.
- Worked with the Board of Directors to achieve association's goals and long range plans.
- Expanded and implemented certification exam for physicians specializing in Pain Medicine.
- Developed and implemented account strategies to enhance client engagement and satisfaction.
Administrative Assistant
Michigan Army National Guard
09.1986 - 09.1992
- Managed daily office operations, ensuring smooth workflow and efficient task completion.
- Trained for military deployment
Education
Bachelor of Science - Public Relations And Political Science
Central Michigan University
Mount Pleasant, MI05-1990
Skills
- Time Management
- Multi-tasking
- Strong Verbal Communication
- Problem Solving
- Computer Skills
- Volunteer Engagement
Timeline
Assistant Site Manager
Feed My Starving Children (FMSC)
11.2022 - Current
Program Facilitator/Supervisor
Feed My Starving Children
04.2019 - Current
Education Manager
Association Management Center
03.2005 - 09.2017
Senior Account Manager
Association Management Center
11.1990 - 04.1999
Administrative Assistant
Michigan Army National Guard
09.1986 - 09.1992
Bachelor of Science - Public Relations And Political Science
Central Michigan University
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