Kristian Harris
Chicago,IL
Summary
Developed skills in leadership, team coordination, and efficient operations management in fast-paced environment. Looking to transition into new field, leveraging strong problem-solving and communication abilities. Dedicated to fostering productivity and safety in diverse work settings.
Overview
4
4
years of professional experience
Work History
Senior Restaurant Manager
Coopers Hawk Winery and Restaurant
06.2022 - Current
- Introduced new technologies for managing reservations, improving accuracy and reducing wait times for guests.
- Established strong rapport with local community organizations through participation in events and promotions.
- Streamlined communication between kitchen and front-of-house staff for improved efficiency during peak hours.
- Resolved customer complaints promptly and professionally, ensuring repeat business and positive reviews.
- Improved overall labor cost management by effectively scheduling staff according to business needs.
- Fostered an inclusive work environment where all employees felt valued as part of the team.
- Managed daily operations, ensuring smooth workflow and top-quality customer service.
- Reduced food waste by monitoring inventory levels and ordering supplies based on demand predictions.
- Optimized seating arrangements for maximum occupancy while maintaining a comfortable dining experience.
Restaurant Manager
Coopers Hawk Winery and Resturant
11.2021 - 06.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
Some College (No Degree) - General Studies
Seton Hall University
South Orange, NJSkills
- Hiring decisions
- Operational efficiency
- Labor management
- Scheduling coordination
- Employee retention
- Sales growth
- Cost control
- Inventory control and record keeping
Timeline
Senior Restaurant Manager
Coopers Hawk Winery and Restaurant
06.2022 - Current
Restaurant Manager
Coopers Hawk Winery and Resturant
11.2021 - 06.2022
Some College (No Degree) - General Studies
Seton Hall University
Similar Profiles
Veronica DavisVeronica Davis
SERVER at COOPERS HAWK WINERY AND RESTAURANTSERVER at COOPERS HAWK WINERY AND RESTAURANT
Shayla McDarmentShayla McDarment
Service Assistant at Coopers Hawk Winery and RestaurantService Assistant at Coopers Hawk Winery and Restaurant
T’Keia SandersT’Keia Sanders
Line Cook at Coopers Hawk Winery and RestaurantLine Cook at Coopers Hawk Winery and Restaurant
Bianca PettisBianca Pettis
Alumni Coordinator at Beautiful Seed FoundationAlumni Coordinator at Beautiful Seed Foundation
Blanca SalgadoBlanca Salgado
Medical Assistant/Preceptor at Advocate Media GroupMedical Assistant/Preceptor at Advocate Media Group