Kristen Daniel
Elmwood
Summary
I began my career as a General Supervisor at XPAC, with a proven track record in streamlining operations, overseeing a division of 10 supervisors and 150 employees. I was a stay-at-home Mom for a few years before working as a Paraprofessional in the Special Education Department for my 2nd career, where I worked directly with students and assisted in the classroom. I left that job to manage a 96 unit apartment complex, where I worked for 10 years. With my given experience, I believe I would be an asset to your company.
Overview
20
20
years of professional experience
Work History
Paraprofessional
BCSD 309
Brimfield
09.2008 - 06.2014
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
General Supervisor
XPAC
Bartonsville
09.1994 - 03.2004
- Streamlined operations by identifying bottlenecks and implementing process improvements.
- Managed team performance, providing regular feedback, coaching, and performance evaluations.
- Supervised office, receiving, packaging and international shipping of heavy equipment.
- Ensured compliance with industry regulations by staying current on relevant laws, codes, and best practices.
- Oversaw the hiring process for new employees, including interviews, selection decisions, and onboarding procedures.
- Supervised ongoing daily production phases.
- Hazardous material handling certified
- Managed multiple projects simultaneously while maintaining quality standards.
- Forktruck certified
Property Manager
The Woodland Group
08 2014 - 03 2024
- Managed a 96 unit apartment complex.
- Managed collections of rent payments, late payments while keeping many delinquent accounts at a minimum.
- Coordinated scheduling of maintenance repairs between resident and contractor.
- Regularly inspected buildings and grounds and advised owner needs for any updates or repairs needed.
- Maintained positive relationships with both residents and owners.
- Handled all aspects of leasing from generating leads to signing leases, including appropriate background checks and criteria for approval.
- Assisted in interviewing, training and termination of company employees.
- Developed training manuals for each complex the company owned / managed.
- Updated tenant records in property management software systems.
- Helped develop marketing materials for available rental units.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Education
Education
Illinois State University
Normal, ILEducation
Illinois Central College
East Peoria, ILSkills
- Employee training
- Staff development
- Customer service
- Attention to detail
- Goal oriented
- Verbal and written communication
- Training and mentoring
- Operations management
- Processes and procedures
- Quality control
Timeline
Paraprofessional
BCSD 309
09.2008 - 06.2014
General Supervisor
XPAC
09.1994 - 03.2004
Property Manager
The Woodland Group
08 2014 - 03 2024
Education
Illinois State University
Education
Illinois Central College