Kristen Buza
Chicago
Summary
People-Focused District Manager with an established track record at Starbucks, excelling in strategic planning, operations management, and driving productivity and compliance. Leveraged data analysis to boost store performance, fostering a culture of teamwork and continuous improvement across multiple locations. Passionate about community development and education, with experience organizing citywide events and successfully implementing outreach programs.
Overview
12
12
years of professional experience
Work History
District Manager
Starbucks
04.2021 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Board Member
Chicago Loop Alliance
01.2023 - Current
- Fostered collaboration among board members, promoting open communication and shared decision making.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Drove strategic planning efforts to align with company vision and long-term objectives.
- Served as a strong advocate for corporate social responsibility, influencing positive community impact within the Loop.
Multi Unit Training Manager
Panera Bread
07.2013 - 04.2021
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Improved communication between departments by facilitating regular interdepartmental meetings and trainings focused on collaboration strategies.
- Created detailed performance metrics tracking systems to monitor progress towards established goals consistently over time.
- Provided support during organizational change initiatives by delivering tailored trainings aimed at easing transitions for employees impacted by restructuring efforts.
- Reduced knowledge gaps among team members by developing cross-training initiatives for key roles within the organization.
- Evaluated the effectiveness of existing training programs, making data-driven adjustments to optimize results.
Education
No Degree - English Language And Literature
Governors State University
Park Forest, ILSkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Operations management
- Customer relations
- Multi-unit management
- Business and operations analysis
Timeline
Board Member
Chicago Loop Alliance
01.2023 - Current
District Manager
Starbucks
04.2021 - Current
Multi Unit Training Manager
Panera Bread
07.2013 - 04.2021
No Degree - English Language And Literature
Governors State University
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