Krista Sindelar
South Elgin
Summary
Experienced professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates.Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant & property specialist
Rent Great
02.2022 - Current
- Extensive experience with sales, marketing and accounts receivable, driving results and exceeding rental leasing targets.
- Develop and implement promotional and sales marketing strategies using real-time data.
- Manage various projects simultaneously, balancing competing priorities while maintaining a high level of organization and attention to detail.
- Leverage Rent Manager reporting software to track client engagements, collect rents, while maintaining proficiency in Microsoft Excel for reporting and analysis.
- An ability to analyze customer complaints or issues and come up with practical solutions to ensure a positive outcome for both the customer and the company while applying high levels of customer service.
- Fostering effective communication, critical thinking and a collaborative approach to problem-solving while applying high levels of customer service.
- Handle employee sales for “parent company” handling cash transactions, balancing and reconciling cash drawers.
Receptionist | Patient Relations
Caring Family
08.2021 - 01.2022
- Provided outstanding customer service by offering personalized service and care to ensure customer satisfaction
- Handle highly sensitive and confidential patient information regularly with professionalism.
- Scheduled appointments, managed calendars, and balanced competing priorities to ensure optimal productivity and patient satisfaction.
- Worked with Epic software and eClinicalworks
- Maintained professional standards while handling time-sensitive and highly confidential information.
- Assisted in managing insurance verification and billing initiatives, collected payments, ensuring all financial transactions were processed accurately and promptly.
Photographer | Sales Administrator
Visual Image Photography
07.2012 - 08.2021
- Experienced Lead Photographer specializing in sports, senior portraits, and event photography. Skilled in training and mentoring new photographers to deliver high-quality images. expertise in team leadership to contribute to a dynamic photography studio
- Sales of photography and additional products.
- Liaised with customers, addressed inquiries, handled meeting requests, scheduled and answered billing account questions to provide outstanding customer care.
- Building and maintaining relationships, meeting sales goals while ensuring customer satisfaction.
Licensed Real Estate Broker and CDPE
RE/MAX Unlimited Northwest
02.2003 - 10.2012
- Responsible for all facets of running a business, including sales and marketing, client service, and operations management, ensuring growth and customer satisfaction.
- Expertise in market analysis, negotiation, and relationship-building to drive revenue growth and expand repeat business opportunities.
- Committed to providing tailored solutions that meet client needs while maintaining high standards of professionalism and integrity in time-sensitive transactions, handling privileged information, and managing large financial deals.
Education
Streamwood High School
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Elgin Community College
Elgin, ILLicensed Real Estate Broker - Real Estate
Stark Realty
West Dundee, IL02-2003
Skills
- Accounts receivable coordination
- Sales proficiency
- Transaction management
- Accounts receivable management
- Financial account reconciliation
- Financial reporting
- Transaction reconciliations
- Data management proficiency
- Service excellence
- Efficient cash application management
- Customer service expertise
- Microsoft Office Suite (Excel, Word, Outlook)
- Epic Software, eClinicalworks and RentManager software
Certification
- Certified Distressed Property Expert in Foreclosures and Short Sales at Real Estate Institute
- Real Estate Broker License in Residential Real Estate at Stark Realty
Timeline
Administrative Assistant & property specialist
Rent Great
02.2022 - Current
Receptionist | Patient Relations
Caring Family
08.2021 - 01.2022
Photographer | Sales Administrator
Visual Image Photography
07.2012 - 08.2021
Licensed Real Estate Broker and CDPE
RE/MAX Unlimited Northwest
02.2003 - 10.2012
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Elgin Community College
Streamwood High School
Licensed Real Estate Broker - Real Estate
Stark Realty
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