Krista Phillips
Morris
Summary
Hospitality is my number one. I’m great with people, but I’m also amazing when it comes to the kitchen . I have achieved my management for servsafe and I’m great at preparation and team leadership. Skilled in implementing sanitation practices and enhancing customer service, I foster a collaborative environment that boosts team productivity and reduces turnover, ensuring high-quality dining experiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Prep Line Cook
The Office Bar and Grill
10.2024 - Current
- Prepared ingredients by washing, chopping, and measuring to ensure readiness for cooking tasks.
- Maintained cleanliness and organization of prep area to comply with health and safety standards.
- Assisted chefs with food preparation techniques to learn culinary skills and kitchen operations.
- Operated kitchen equipment safely while following operational procedures to enhance efficiency.
- Followed recipes accurately to produce consistent quality in food items prepared for service.
- Learned proper storage methods for food items to minimize waste and maintain freshness.
Supervisor
World Famous JimmyKs
2020 - 2023
- Supervised daily operations to ensure adherence to quality standards and safety protocols.
- Trained new team members on operational procedures and equipment usage.
- Monitored workflow efficiency, identifying areas for process improvement.
- Coordinated schedules and assignments to optimize team performance.
- Conducted regular inspections to maintain compliance with health and safety regulations.
- Facilitated communication between departments to enhance collaboration and resolve issues.
- Implemented training materials, enhancing team knowledge of best practices and procedures.
- Assisted in inventory management, ensuring stock availability for smooth operations.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Supervisor
Golden Corral Buffet and Grill
2006 - 2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Education
Mathematics Education
Lewis University
Romeoville, ILSkills
- Food preparation
- Food presentation
- Hot food preparation
- Stir-frying techniques
- Cooking techniques
- Frying techniques
- Sanitation practices
- Stock rotation
- Meat cutting
- Allergen awareness
- Grilling techniques
- Ingredient identification
- Waste reduction
- Plating techniques
- Seasoning techniques
- Portion control
- Temperature control
- Garnishing techniques
- Menu planning
- Steaming techniques
- Marinating techniques
- Special diet accommodations
- Catering assistance
- Recipe execution
- Cold food preparation
- Buffet setup
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Cleaning and organization
Certification
- ServSafe food handlers, Allergens, and management
Timeline
Prep Line Cook
The Office Bar and Grill
10.2024 - Current
Supervisor
World Famous JimmyKs
2020 - 2023
Supervisor
Golden Corral Buffet and Grill
2006 - 2017
Mathematics Education
Lewis University
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