Krissy Grace Thom
Wilmette
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Ali Group / Scotsman Ice Systems
04.2021 - Current
- Streamlin executive communication by managing emails, phone calls, and scheduling appointments.
- Enhance productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintain confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace.
- Serve as a liaison between departments to facilitate effective communication throughout the company.
- Manage office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Contribute to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Executive Assistant
Trafalgar Group, LLC
02.2017 - 03.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Executive Assistant
Third 500
09.2015 - 01.2017
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Created and maintained databases to track and record customer data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
Administrative Assistant
CF Industries
05.2014 - 07.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed strategies to streamline and improve office procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
Bachelor of Arts -
University of Dallas
Irving, TXSkills
- Executive Support
- Administrative Support
- Social Media Knowledge
- Strong Problem Solver
- Fluent in MS Office, G-Suite; Concur
- Typing Speed 65wpm
Timeline
Executive Assistant
Ali Group / Scotsman Ice Systems
04.2021 - Current
Executive Assistant
Trafalgar Group, LLC
02.2017 - 03.2021
Executive Assistant
Third 500
09.2015 - 01.2017
Administrative Assistant
CF Industries
05.2014 - 07.2015
Bachelor of Arts -
University of Dallas
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