Kris Huang

Facilitated client trust and student outcomes through structured communication and data-driven academic support, improving performance across standardized test programs.

• Strengthened client relationships by managing regular progress updates and detailed reporting to parents, enhancing transparency and trust.
• Supported 20+ students in SSAT, SAT, and TOEFL preparation, contributing to average score improvements of 10–15%.
• Optimized tutor efficiency and content delivery by designing standardized lesson summaries in Microsoft Excel, improving organization and student resource accessibility.

• Sustained 100% client satisfaction for 20+ accounts through proactive reporting and strategic opportunity identification. Drove social media growth by leveraging data analytics and platform-specific content strategies.
• Analyzed social media metrics (reach, engagement, views) to identify trends, optimize content strategy, and support data-driven decision-making.
• Developed and executed platform-tailored content for TikTok and WeChat, contributing to a 13% month-over-month increase in total views.

• Streamlined multi-project operations in a dynamic organization by coordinating teams, logistics, and timelines, ensuring seamless execution of high-profile events and campaigns.
• Managed end-to-end planning and coordination for major live concerts (e.g., Big Time Rush, NLE Choppa, Peter McPoland), driving event success from conception to completion.
• Executed a local marketing campaign across the Urbana–Champaign area, resulting in featured promotion on the University of Illinois basketball jumbotron.
• Optimized daily workflows and team accountability to maintain efficiency and meet deadlines in a fast-paced, student-led environment.

• Enhanced the company's public profile and policy influence during a critical political cycle by executing targeted stakeholder communications, thereby strengthening brand credibility and trust among core audiences.
• Orchestrated and executed structured, multi-channel communication initiatives to engage targeted demographics, ensuring precise and timely alignment of corporate messaging with a fast-evolving external landscape.
• Collaborated with cross-functional internal teams and external partners to maintain message discipline, optimize resource allocation, and ensure consistent, high-quality audience engagement.
• Leveraged data-driven insights to continuously monitor campaign performance, assess audience response, and refine persuasive communication strategies to maximize impact and return on objectives.
• Proactively identified and resolved potential reputation risks and stakeholder concerns through strategic communication and solution-oriented problem-solving, safeguarding the company's interests.