Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kory Brick

Braidwood

Summary

Professional Technician with 12 years of experience in Telecommunications with focus on outside plant operations, equipped to handle complex installations, maintenance, and troubleshooting of telecommunications infrastructure. Skilled in using specialized tools and testing equipment, ensuring high standards of network reliability. Strong collaborator with results-driven mindset, adept at adapting to changing project requirements and supporting team efforts effectively. Excellent reputation for resolving problems and improving customer satisfaction. Highly effective in complying with safety requirements evidenced by zero work loss days.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Outside Plant Technician (Lineman)

AT&T
10.2021 - Current
  • Worked flexible hours including Holidays and Call outs
  • Led installation and maintenance of outside plant facilities, ensuring optimal performance and reliability.
  • Conducted troubleshooting for network issues, resolving concerns efficiently to minimize downtime.
  • Managed cable splicing and termination processes to enhance connectivity and service quality.
  • Oversaw project workflows, coordinating with team members to streamline operations and improve efficiency.
  • Trained junior technicians on best practices in safety protocols and technical procedures.
  • Implemented quality control measures to ensure compliance with industry standards during installations.
  • Collaborated with engineering teams to design effective solutions for complex network challenges.
  • Developed strong relationships with clients, providing exceptional customer service throughout all stages of the project lifecycle.

Premesis Technician

AT&T
11.2013 - 11.2021
  • Completed all job reports and logs immediately following installation and service calls.
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on outside plant, inside wiring, and company provided equipment.
  • Set up networks and computers for business and residential customers.
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Trained Fiber Technician
  • Installed and maintained network equipment to ensure optimal service delivery.
  • Conducted routine inspections to identify and resolve potential issues proactively.
  • Collaborated with cross-functional teams to implement system upgrades and enhancements.
  • Trained junior technicians on troubleshooting techniques and best practices for equipment maintenance.
  • Analyzed service incidents to identify recurring problems, contributing to long-term solutions.

Underground Utility Locator

USIC Locating Services Inc.
05.2012 - 11.2013
  • Read blueprints and schematics to correctly locate underground facilities.
  • Responded to service requests during and after business hours.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked in tight spaces such as manholes and controlled environment vaults
  • Conducted precise underground utility locates utilizing advanced electromagnetic equipment.
  • Collaborated with project teams to ensure safety compliance and accurate utility mapping.

Sales Associate

Toys R Us
05.2010 - 05.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Educated customers on promotions to enhance sales.
  • Assisted customers in locating and selecting merchandise, enhancing overall shopping experience.
  • Managed inventory levels, ensuring products remained stocked and organized on sales floor.
  • Trained new staff on customer service protocols and store policies to maintain consistency.
  • Resolved customer inquiries and complaints efficiently, fostering positive store reputation.

Education

High School Diploma -

Joliet Catholic Academy
Joliet, IL
05-2009

Skills

  • Blueprints and schematics
  • Extensive organizational skills
  • Repair services
  • Safety and compliance
  • Environmental compliance
  • Copper and fiber splicing
  • Underground and aerial line work
  • Copper and fiber cable installation
  • Network infrastructure maintenance
  • Telecommunications troubleshooting

Certification

  • Licensed Emergency Medical Technician Basic - 2018
  • CDL-A - 2022
  • Forklift License - 2022
  • Certified Traffic Flagger - 2025

Timeline

Outside Plant Technician (Lineman)

AT&T
10.2021 - Current

Premesis Technician

AT&T
11.2013 - 11.2021

Underground Utility Locator

USIC Locating Services Inc.
05.2012 - 11.2013

Sales Associate

Toys R Us
05.2010 - 05.2012

High School Diploma -

Joliet Catholic Academy

Similar Profiles

CREATE PROFILE
Kory Brick