Kortney Sikic
Crest Hill
Summary
Experienced in food preparation and customer service, with a focus on cake decoration and design. Responsibilities included decorating cakes, cupcakes, cookies, and cake pops to meet customer specifications while ensuring order accuracy and timely service. Demonstrated effective communication skills by addressing customer inquiries and resolving any complaints promptly. Worked with team members to maintain an organized and pleasant kitchen environment, contributing to overall efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress, Bartender, Cook
Gelsosomos Pizzeria
Lemont
07.2023 - 05.2024
- Worked the Register.
- Answered questions about menu items, ingredients, and pricing.
- Assisted in seating guests at tables.
- Opened the kitchen and prepped for the day.
- Made orders to liking in a timely manner.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Decorator
Cakes Xo
Lockport
09.2016 - 09.2022
- Decorated cakes, cupcakes, cookies, and cake pops to customers liking.
- Created decorations out of fondant for use on cakes.
- Prepared icings and fillings.
- Took customer orders and worked register and phones.
- Used my skill and creativity to help ideas come to life.
Education
High School Diploma -
Lockport East Campus
Lockport, IL05-2018
Some College (No Degree) - Bachelor of Fine Arts
Western Michigan University
Kalamazoo, MISkills
- Customer service
- Food preparation
- Order accuracy
- Conflict resolution
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Creative thinking
Certification
- Food Handlers Certificate
- BASSET
Timeline
Waitress, Bartender, Cook
Gelsosomos Pizzeria
07.2023 - 05.2024
Decorator
Cakes Xo
09.2016 - 09.2022
High School Diploma -
Lockport East Campus
Some College (No Degree) - Bachelor of Fine Arts
Western Michigan University