Korrina Berg
Rockford
Summary
Dynamic social media content creator with a proven track record at Haanpaa Martial Arts, excelling in content creation and social media management. Skilled in engaging online communities and enhancing brand visibility through innovative strategies. Adept at photo editing and delivering exceptional customer service, driving increased client engagement and satisfaction.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
15
15
years of professional experience
Work History
Social Media Content Creator
Haanpaa Martial Arts
Rockford
03.2023 - Current
- Managed content calendars to ensure consistent posting schedules and content variety.
- Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
- Engaged with online communities by responding to comments and messages to foster a positive brand image.
- Presented ideas and storyboards to clients.
- Developed themes, characterizations and psychological analyses to create marketing material.
- Responded promptly to customer queries on social media accounts.
- Collaborated with writing team to develop scripts and advertising concepts.
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
- Edited or rewrote written collateral and submitted for approval by supervisor or editor.
Photographer
Korrina Berg Photography
Rockford
03.2023 - Current
- Managed social media platforms, posting engaging content to increase visibility and client engagement.
- Coordinated with printing services to produce high-quality prints and photo books for clients.
- Managed photography studio equipment, scheduling maintenance and upgrades as needed.
- Edit photos using Adobe Photoshop and other software applications.
- Developed creative concepts and themes for photo shoots in collaboration with clients.
- Explained price and package details to customers.
- Cropped, manipulated, and performed color balance for final images.
- Tested equipment prior to use, verifying good working order.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Develop film, print photos, and make digital copies of existing photos.
- Set up, mounted or installed photographic equipment and cameras.
- Directed models and subjects during photo shoots to capture desired expressions and poses.
- Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
- Scouted locations and curated props for photography shoots.
- Deliver quality products within deadlines established by clientele.
- Transferred photographs to computers for editing, archiving and electronic transmission.
- Coordinated and completed photoshoots for individuals, families and small groups.
- Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
- Provided photography services for corporate events, capturing key moments and branding materials.
- Took pictures of individuals, families, and small groups in studio or on location.
- Conducted on-location photography sessions, adapting to various environments and lighting conditions.
- Maintained various studio equipment.
- Create portfolios for clients to showcase work.
- Set up lights, backdrops, and props for shoots and events.
- Uploaded digital images for editing, archiving and electronic transmission.
- Organized and archived digital photographs efficiently for easy access and retrieval.
Medical Assistant
SwedishAmerican Hospital
Rockford
03.2015 - Current
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Organized charts, documents and supplies to maintain team productivity.
- Processed orders for medical supplies and lab equipment.
- Handled general office duties to support administrative staff during peak hours.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Explained treatment procedures and physicians' instructions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Changed dressings on wounds to prevent infection and check for healing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Am a super user for our EMR system Healthlink
- Am on the Joint Commission team
Patient Care Technician
Swedish American hospital
Rockford
10.2013 - 05.2016
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Responded to bell or light signal calls to assist patients with needs.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Recorded patient conditions and vital signs before and after medical operations.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided emotional support to patients and their families during difficult times.
Service Technician
UHS
Rockford
06.2012 - 10.2013
- Examined previously completed work for accuracy.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Resolved software-related issues by troubleshooting programs and applications.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Adhered to quality assurance procedures during every stage of the service process.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Inspected equipment for proper operation and safety hazards prior to use.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Trained new team members on service processes to increase productivity.
- Responded quickly to emergency calls from clients needing immediate assistance.
CNA
Medina Manor
Durand
05.2010 - 06.2012
- Helped residents walk with or without self-help devices.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Helped take care of patients in doing their daily activities
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
Associate of Science -
Blackhawk Technical College
Janesville, WI05-2023
Medical Assistant -
Rock Valley College
Rockford, IL11-2019
High School Diploma -
Dakota High School
Dakota, IL05-2009
CNA License -
Highland Community College
Freeport, PA05-2008
Skills
- Content creation
- Social media management
- Photo editing
- Graphic design
- Customer service
- Time management
- Social media marketing
- Office administration
Timeline
Social Media Content Creator
Haanpaa Martial Arts
03.2023 - Current
Photographer
Korrina Berg Photography
03.2023 - Current
Medical Assistant
SwedishAmerican Hospital
03.2015 - Current
Patient Care Technician
Swedish American hospital
10.2013 - 05.2016
Service Technician
UHS
06.2012 - 10.2013
CNA
Medina Manor
05.2010 - 06.2012
Associate of Science -
Blackhawk Technical College
Medical Assistant -
Rock Valley College
High School Diploma -
Dakota High School
CNA License -
Highland Community College