Professional with strong background in mentoring, skilled in guiding individuals towards personal and professional growth. Adept at fostering collaborative environments and adaptable to evolving needs. Expertise in communication, problem-solving, and leadership. Known for reliability and results-driven approach. Strong leadership and empathetic approach foster teamwork and collaboration, enhancing client satisfaction and promoting health and wellness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Trainer
The Salvation Army Kroc Center
02.2025 - Current
Developed personalized fitness plans tailored to individual client goals and capabilities.
Conducted regular assessments to track client progress and adjust training regimens accordingly.
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Educated clients on proper exercise techniques to enhance safety and effectiveness during workouts.
Sales Supervisor
The Moss Way
02.2021 - Current
Supervised daily sales operations to ensure team efficiency and meet customer needs.
Trained and mentored new sales associates on product knowledge and customer service protocols.
Analyzed sales data to identify trends and inform inventory management decisions.
Implemented strategies to enhance customer engagement, resulting in improved satisfaction scores.
Coordinated promotional activities and visual merchandising to boost store visibility and sales performance.
Monitored stock levels and coordinated with suppliers to maintain optimal inventory for high-demand products.
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Restock stores with products weekly
Build meaningful relationships with store owners
Mentor
Girls on Arise to Succeed II
01.2015 - Current
Developed individualized mentoring plans to support personal and academic growth of participants.
Facilitated workshops on leadership skills and self-advocacy for young women.
Provided guidance and resources to enhance participants' college readiness and career exploration.
Cultivated supportive relationships with mentees, fostering trust and open communication.
Collaborated with community partners to create opportunities for mentorship and networking events.
Evaluated program effectiveness through participant feedback and adjusted strategies accordingly.
Advocated for mentee needs within educational institutions to ensure equitable access to resources.
Served as role model for mentees by demonstrating strong values and ethical standards.
Restorative Justice Specialist
Alternatives Inc
07.2023 - 05.2025
Managed client relationships, ensuring satisfaction through timely responses and tailored support solutions.
Conducted data analysis to inform decision-making, improving accuracy in reporting and forecasting outcomes.
Oversaw project implementation from conception to completion, driving results through effective resource management and planning.
Followed all company policies and procedures to deliver quality work.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Enhanced customer satisfaction with timely and accurate issue resolution.