Kori Washington
Cahokia
Summary
Experienced Sales Representative with proven success in vehicle service contracts. Looking to expand my knowledge at Endurance Warranty in a different role where my skills can be utilized to the fullest. Eager to exceed targets, deliver exceptional customer service, and contribute to the growth of the company.
Overview
28
28
years of professional experience
Work History
Asset Protection Specialist
Endurance Warranty Services LLC
03.2025 - Current
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in increased sales.
- Implemented effective sales strategies to maximize opportunities
- Selected correct products based on customer needs and specifications.
- Achieved or exceeded company-defined sales quotas.
Sales Representative
CarShield
01.2023 - 02.2025
- Consistently exceed sales quotas and rank among top-performing representatives.
- Develop customized vehicle service contract solutions to meet diverse customer needs.
- Build strong rapport with customers, resulting in increased retention and referral business.
- Effectively handle customer objections and close high-volume sales daily.
- Utilize CRM systems to manage leads and track performance metrics.
Table Games Dealer
Lumiere Place Casino
12.2007 - 01.2023
- Deliver high-level customer service and ensure an engaging, positive gaming experience.
- Demonstrate expert knowledge of table games and casino procedures.
- Promote a fun and safe environment while maintaining compliance with gaming regulations.
Waitress
Casino Queen
08.2002 - 10.2006
- Provided efficient service, ensuring customer satisfaction in a high-paced environment.
- Managed large sections during peak times while maintaining a friendly demeanor.
Stock Transfer Clerk & Securities Reconciliation Clerk
A.G. Edwards & Sons
07.1998 - 04.2002
- Processed and encoded stocks and bonds into negotiable securities for DTC.
- Resolved discrepancies in streetside and customer accounts, ensuring accurate transactions.
Telemarketer
Belleville News-Democrat
02.1998 - 07.1998
- Sold newspaper subscriptions to local community members, consistently meeting sales goals.
Education
Business Management
Southwestern Illinois College
01.2001
Skills
- Top Sales Performer
- Customer Service Excellence
- Microsoft Office Proficiency
- Effective Communication
- Problem Solving & Leadership
- Multitasking & Prioritization
- CRM & Sales Tracking
- Objection Handling
- Active listening
Timeline
Asset Protection Specialist
Endurance Warranty Services LLC
03.2025 - Current
Sales Representative
CarShield
01.2023 - 02.2025
Table Games Dealer
Lumiere Place Casino
12.2007 - 01.2023
Waitress
Casino Queen
08.2002 - 10.2006
Stock Transfer Clerk & Securities Reconciliation Clerk
A.G. Edwards & Sons
07.1998 - 04.2002
Telemarketer
Belleville News-Democrat
02.1998 - 07.1998
Business Management
Southwestern Illinois College