Kody Burnidge
Elgin
Summary
Compassionate mental health technician experienced in providing direct patient care and support. Skilled in collaboration, crisis intervention, and fostering trustful relationships to enhance patient well-being and security.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Slot Attendant
Fortunes LLC
Carpentersville, IL
11.2023 - Current
- Assisted patrons with machine operations, enhancing customer satisfaction and engagement.
- Trained new staff on operational procedures and customer service best practices.
- Resolved customer inquiries and issues promptly, fostering a positive gaming environment.
- Ensured cleanliness and organization of gaming floor to enhance overall guest experience.
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
Mental Health Technician
State of Illinois-Department of Human Services
Elgin, IL
10.2019 - 09.2023
- Provided direct patient care, ensuring safety and emotional support during therapeutic activities.
- Assisted in developing individualized treatment plans to address specific patient needs and goals.
- Monitored patient behavior, documenting changes to inform clinical staff of any concerns or progress.
- Collaborated with interdisciplinary teams to implement effective interventions for diverse mental health challenges.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Medical Assistant
Duly Health
Elgin, IL
08.2019 - 09.2019
- Assisted in patient intake processes, ensuring accurate data collection and efficient flow.
- Coordinated scheduling of patient appointments, optimizing clinic operations and reducing wait times.
- Maintained patient records using electronic health record systems, ensuring compliance with privacy regulations.
- Supported medical staff during examinations and procedures, enhancing overall patient care experience.
- Educated patients on treatment plans and medication instructions, fostering informed health decisions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Care Technician
DaVita
Carpentersville, IL
07.2018 - 06.2019
- Prepared and maintained medical equipment for dialysis procedures, ensuring compliance with protocols.
- Educated patients on treatment processes, fostering understanding and adherence to care plans.
- Implemented infection control measures, contributing to a safe clinical environment for patients.
- Maintained clean and safe environment to promote patient safety and comfort.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Patient Care Technician/ Sitter
Northwestern Medicine
Huntley, IL
04.2016 - 06.2018
- Assisted nursing staff with patient assessments and vital signs monitoring.
- Provided compassionate care and support to patients during daily activities.
- Maintained accurate patient records using electronic health record system.
- Collaborated with multidisciplinary teams to enhance patient treatment plans.
- Trained new staff on procedures, safety protocols, and best practices in patient care.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Applied Science - Radiography
Elgin Community College
Elgin, IL05-2028
High School Diploma -
Larkin High School
Elgin, IL05-2015
Skills
- Quick learner
- Strong communication skills
- Patience and empathy
- Efficient multitasking
- Conflict resolution techniques
- Interpersonal relationship building
- Security awareness
- Teamwork and collaboration
- Problem-solving abilities
Certification
- CNA - Certified Nursing Assistant in both Illinois and Colorado
- CPR/AED-From American Red Cross
- CPI-Crisis Prevention Institute
Timeline
Slot Attendant
Fortunes LLC
11.2023 - Current
Mental Health Technician
State of Illinois-Department of Human Services
10.2019 - 09.2023
Medical Assistant
Duly Health
08.2019 - 09.2019
Patient Care Technician
DaVita
07.2018 - 06.2019
Patient Care Technician/ Sitter
Northwestern Medicine
04.2016 - 06.2018
Associate of Applied Science - Radiography
Elgin Community College
High School Diploma -
Larkin High School