Director of Engineering
Axonius
03.2023 - Current
- Leadership & Team Management
- Led and managed a group of four teams, consisting of three teams in Israel and one in the United States.
- Directly managed four team leaders and two technical leads, ensuring cohesive collaboration and efficient project execution.
- Customer Communication & Issue Resolution
- Maintained direct communication with customers to address a significant number of tickets, feature requests, and bugs.
- Successfully handled and reduced the number of issues by implementing more generic and efficient solutions, enhancing overall customer satisfaction.
- Team Building & Development
- Promoted two engineers to team leaders and mentored a technical lead, contributing to their professional growth.
- Developed and nurtured individual team members, fostering a culture of continuous improvement and high performance.
- Operational Excellence
- Managed a highly complex operation within a fast-paced environment, ensuring smooth and efficient workflow.
- Implemented strategic initiatives to streamline processes and improve team productivity.
- Achievements
- Achieved significant reductions in customer issues through innovative problem-solving and proactive measures.
- Successfully expanded the team's capabilities and expertise, improving project outcomes and customer satisfaction.
